---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Add a trigger condition for an HR survey

# Add a trigger condition for an HR survey {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

When you create an HR survey, you can add a trigger condition to specify when the
survey is sent and to whom.

## Before you begin

Role required: sn_hr_core.admin, or sn_hr_core.manager

## About this task

Trigger conditions are ideal for sending surveys to measure satisfaction with a recent experience, such as closing an HR
request.Some descriptions
use the Incident table as an example. Substitute HR case information to create an HR survey trigger condition.

See [Survey administration](https://www.servicenow.com/docs/access?context=r_SurveyAdminTasks&version=zurich&pubname=zurich-servicenow-platform&ft:locale=en-US).

See [Survey trigger conditions](https://www.servicenow.com/docs/access?context=c_TriggerConditions&version=zurich&pubname=zurich-servicenow-platform&ft:locale=en-US).

To create a trigger condition:

* A user with the HR Admin role must also be designated as an HR delegated developer.
* Via the Settings icon, this user must change the Developer application from Global to Human Resources: Core.
{#t_CreateTriggerConditionForHRSurveyIst__ul_skz_p2g_zw}

## Procedure

1. Navigate to AllHR AdministrationSurveysTrigger Conditions.
2. Click New.
3. Complete the form.  
   For details about the fields, see [Trigger Condition form
   for surveys](https://www.servicenow.com/docs/access?context=trigger-condition-form&version=zurich&pubname=zurich-servicenow-platform&ft:locale=en-US)
4. Click Submit.

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