---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Use

# Using HR Service Delivery Advanced Integration with Workday {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Understand how you can use HR Service Delivery Advanced Integration with Workday to
process advanced employee information at ServiceNow.
* **[Time off request to Workday](https://www.servicenow.com/docs/Io5Y4U3HK9PIVnegOQ8R5Q)**   
  You can submit a time off request to Workday from Employee Center.
* **[Change legal name through Virtual Agent](https://www.servicenow.com/docs/NpfCLGkFpnd4zFVrInOevQ)**   
  Change your legal name change through Virtual Agent chat in Employee Center.
* **[Publish the VA topic template for legal name change](https://www.servicenow.com/docs/kPhffZyW0FkaMHI55IwlOA)**   
  Publish the Workday Legal Name Change Template which contains an NLU model that recognizes and processes employee utterances, intentions (intents), and objects of, or contexts for, an action (entities).
* **[Report an issue with your payslip](https://www.servicenow.com/docs/Ee5sptcZKeawx2Sp2POlRA)**   
  Report an issue with your Workday payslip from Employee Center.
* **[Now Assist Virtual Agent topics for HR Service Delivery Advanced Integration with Workday](https://www.servicenow.com/docs/oRWDfau0ZqfE4gnEo~XLUA)**   
  You can use the Now Assist Virtual Agent topics in Employee Center to place requests, for example, apply for a time off or update your details from the Workday system in Employee Center.
* **[Use HCM AI agents for HR Service Delivery Advanced Integration with Workday](https://www.servicenow.com/docs/AGF4J0VDLu~6R868cqlAmg)**   
  Place requests to the Workday system using the HR Service Delivery AI agent collection.