---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# View job tracker details

# View job tracker details {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Track every pull that has been performed from ServiceNow to
SuccessFactors either by schedule job or manual reconciliation process. View details of the
job, such as when did the job begin and end, when did the records start loading into staging
tables, or did the job run completely or fail in between.

## Before you begin

Role required: sn_hr_sf.admin

## Procedure

1. Navigate to AllIntegrations FrameworkJob Tracker.
2. Open SAP SuccessFactors.
3. View job details:  
   {#view-job-tracker-details-sf__table_jls_wsl_pnb__entry__2}

   | Field | Description |
   |-|-|
   | Job name | Name of the job that has run. |
   | Job start time | Date and time when the job started. |
   | Job end time | Date and time when the job ended. |
   | Source | Origin of the job. |
   | State | Current state of the job such as Complete or Failed. |
   | Error message | Message displayed when the job fails. |
   [Table 1. Integration Job Trackers]

   {#view-job-tracker-details-sf__table_jls_wsl_pnb}
4. Select a job record.  
   In the Integration Service Job Trackers related list, view the service job details.{#view-job-tracker-details-sf__table_mwp_rm3_qnb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Unique identifier for the service job run. |
   | Service type | Name of the service job that has run. For example, Worker Profiles integration service. |
   | Flow | Flow of the job. |
   | Import set tables | Available staging tables. |
   | Active | Option that indicates if the state of the job tracker is active. |
   | Application | Application containing the record. |
   | Source | Source of the integration service |
   | Order | Order in which the item is executed as part of sync. |
   [Table 2. Integration Service Job Trackers]

   {#view-job-tracker-details-sf__table_mwp_rm3_qnb}
{#view-job-tracker-details-sf__steps_ets_h2n_c5b}
**Related concepts**   

* [ServiceNow Otto Virtual Agent topics for HR Service Delivery Integration with SuccessFactors](https://www.servicenow.com/docs/BD3vcWe~gyYFvBu_3s5tgg "You can use the ServiceNow Otto Virtual Agent topics in Employee Center to place requests, for example, apply for a time off or update your details from the SuccessFactors system in Employee Center.")
* [Use HCM AI agents for HR Service Delivery Integration with SuccessFactors](https://www.servicenow.com/docs/qJNBQkAdEeFZLS98tsWcxA "Place requests to the SuccessFactors system using the HR Service Delivery AI agent collection.")  
**Related tasks**   

* [View to dos](https://www.servicenow.com/docs/aAAwa7Kj7yfrvTnZ01kuLg "View details of the tasks that are pulled from HR Service Delivery Integration with SuccessFactors into ServiceNow application.")  
**Related reference**   

* [Use transform maps](https://www.servicenow.com/docs/qToe6UJDZNhtNC0LeWHTDg "Transform maps specify data relationships between source table and target table.")
* [Field mappings](https://www.servicenow.com/docs/woex5Uj6flIjRBc0exeEgw "The Trigger SAP SuccessFactors Integration Flow maps the entity profile fields from SuccessFactors to the HR profile fields in the ServiceNow platform.")

*[\>]: and then