HR Service Delivery Integration with Workday

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • The ServiceNow® HR Service Delivery Integration with Workday application is built by Bristlecone, Inc.

    With this application, you can do the following:
    • Synchronize worker profiles from Workday to a ServiceNow application.
    • Pull Workday tasks into a ServiceNow application. Enable employees to view all their to-dos or tasks in a single place, Employee Center.

    Application setup

    First, you must activate the HR Service Delivery Integration with Workday application from ServiceNow Store. This automatically activates the Workday HR Spoke. Next you must set up Workday HR Spoke.
    Note:
    • HR Service Delivery integration with Workday depends on Workday HR Spoke.
    • For the application to work with the ServiceNow Standard Ticket page, you must install these update sets.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional resources