---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Use

# Working with Journey Accelerator plans {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Managers, employees, and mentors can access the Journey Accelerator plans through
the Employee Center (EC).

For information about the EC, see [Employee Center with HR Service Delivery](https://www.servicenow.com/docs/ZDMC4_QEwmUq29WhygCPHA "The Employee Center is available to use when you activate the Human Resources Scoped App: Core [com.sn_hr_core] plugin.") and [Employee Center](https://www.servicenow.com/docs/nyyVH5d2XfI_sIFWhYkVwQ "ServiceNow Employee Center portal is a standard multi-department, dynamic portal for service delivery, and employee engagement.").
* **[Monitor Journey Accelerator plans](https://www.servicenow.com/docs/TmO7YrxbIDdl1WQRnamstw)**   
  Monitor plans and to-do tasks from the Journey Accelerator dashboard.
* **[Create and track plans for your employees](https://www.servicenow.com/docs/bByoC~t9OGHT~t25RnNibA)**   
  Create and manage employee transition plans by using Journey Accelerator templates. You can use role-based plans to create consistent plans for different roles on your team.
* **[Employees view and complete action plans](https://www.servicenow.com/docs/wVONR99mIR5PaD6UDoVXig)**   
  View, manage, and track your action plan progress from the Employee Center portal.
* **[Mentor employees by using a Journey Accelerator plan](https://www.servicenow.com/docs/3i3vt7oZcldqb8_pWKdztg)**   
  Mentor employees that are assigned to you and view or edit employee plans depending on your permission type.