---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Enable team tasks

# Enable team tasks {#ariaid-title1}

* Release version: Zurich
* 
* Updated January 13, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable team tasks to allow managers to add tasks to the Lifecycle Events activity sets that appear in the Skills widget on the Journey detail page. Enabling this feature gives managers and AI agents the flexibility to tailor journeys to individual employee
needs.

## Before you begin

Role required: \[sn_jny.admin\]

## Procedure

1. Navigate to AllJourney designerAdministrationManage Journey Configurations.
2. Select the journey configuration for which you want to enable team tasks.  
   The Journey Configuration record appears.
3. Select the LE activity sets can be personalized check box.
4. **Optional:** In the Excluded LE activity sets field, specify the activity sets to which managers cannot add tasks.
5. Select Update to save the changes you made to the journey configuration.

## Result

You enabled team tasks for the selected journey configuration. Managers are able to add tasks to activity sets for new journeys that are created using the configuration you modified.

To learn how to add tasks to activity sets from the Employee Center, see [Add tasks to an activity set using Journey designer](https://www.servicenow.com/docs/DiZ2xMhlG_JY_wBxvj_2aA "Add tasks to a Lifecycle Events activity set to personalize an employee’s journey. Adding tasks gives you the flexibility to tailor journeys to individual employee needs without modifying the underlying journey configuration.").

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