---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Initiate a learning task from a lifecycle event

# Initiate a learning task from a lifecycle event {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

When a lifecycle event is triggered, a learning task is created and assigned to the
subject person of the case. The task is displayed in the To-dos page in Employee Center.

## Before you begin

Role required: admin

## Procedure

1. Create a learning task template.  
   For more information, see [Create a learning template](https://www.servicenow.com/docs/ee1Ph83a8txpbUeHCsQpQA "Create a learning template to simplify the process of creating learning tasks by populating fields automatically.").
2. Configure a lifecycle event activity set.  
   For more information, see [Configure a lifecycle event activity set](https://www.servicenow.com/docs/3PD7VHJRvjtQU0CEjfbsKw "Create or modify a lifecycle event activity set to define a container for a group of activities.").
3. Configure a lifecycle event activity.  
   While creating a lifecycle activity, make sure you select Activity Type as Employee, Employee Activity as Learning task, and HR Template as any learning template task. For more information, see [Configure a lifecycle event activity](https://www.servicenow.com/docs/Sh47vHFAul~htSziE1Gymg#configure-hr-lifecycle-event-activity "Create or modify a lifecycle event activity. Lifecycle Events activities can be approvals, employee tasks, fulfiller activities, notifications, flows, content, or activity containers.").  
   When the lifecycle event is triggered, a learning task is created and assigned to the subject person of the case.
* **[Create a learning template](https://www.servicenow.com/docs/ee1Ph83a8txpbUeHCsQpQA)**   
  Create a learning template to simplify the process of creating learning tasks by populating fields automatically.