---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Setting and tracking arrivals at the workplace

# Setting and tracking arrivals at the workplace {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Workplace managers can set arrival intervals in Workplace Core for different locations at your workplace with defined capacities to facilitate staggered entry
of employees into the office. Employees can then choose from the defined arrival
slots.

Workplace managers can define arrival times and capacity for different locations such as the
entry and exit gates, elevator, gym, and cafeteria of your workplace. Employees can then schedule
their arrival at these locations for an available time slot.{#scheduling-employees-arrival-to-the-workplace__p_wdg_nfg_h1c}

For example, say you define arrival times for the cafeteria at 12:00 h, 13:00 h, 14:00 h, and
15:00 h, and set a capacity of 15 for every slot. A maximum of 15 employees can schedule their
arrival to the cafeteria for each of these times on any given day.{#scheduling-employees-arrival-to-the-workplace__p_xdg_nfg_h1c}

By setting arrival intervals for your workplace, you can facilitate employee actions such as
entry and exit to the office, elevator use, lunch pickup, gym use, and so on, without employees
having to wait in long lines or causing large gatherings at any of the locations.{#scheduling-employees-arrival-to-the-workplace__p_ydg_nfg_h1c}  
Important:  
Starting with Workplace Core version 2.3, time zones are introduced in the application. All the arrival schedules that were created on Workplace Core version 2.2 and earlier are deactivated after the upgrade.
* **[Define arrival schedules at the workplace for employees](https://www.servicenow.com/docs/cl2OBhMO1yNYiL9uQGP8Nw)**   
  Define arrival slot times in Workplace Core for different locations at your workplace and indicate the capacity for each slot. Establishing arrival schedules enables safe staggered entry of employees to these locations.
* **[Schedule your arrival time at a workplace location](https://www.servicenow.com/docs/wP9YKE3iiuoj68eD3smkyg)**   
  Schedule your arrival in Workplace Core at locations at your workplace so you can prevent long lines and safely enter the location.
* **[Updating arrival schedules at the workplace](https://www.servicenow.com/docs/8q22L9hKH3zufOyLcn9p1A)**   
  Define building time zones, change the capacity of an arrival schedule, and set the schedule to active or inactive.