Workplace dashboard in Workplace Service Portal

Release version: Zurich

Updated July 31, 2025

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Summary of Workplace dashboard in Workplace Service Portal

The Workplace Dashboard in the Workplace Service Portal provides a visual tool to analyze workspace capacity, space request and reservation trends, and monitor workplace maintenance tasks. It enables workplace managers to reserve spaces for employees or create maintenance tasks directly from the portal. The dashboard is accessed via Workplace Core > Dashboard and allows filtering by region and site to display reports for different campuses.

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Important: For new customers using Workplace Core version 2.2 or later, the dashboard has been removed from the Workplace Service Portal and Service Portal. Customers on version 2.1 and below retain access after upgrading.

Roles and User Benefits

Role required: snwsdcore.workplacemanager
Key benefits:
- Real-time visibility into workspace utilization and cleaning activities by shifts
- Planning phased return of employees post-emergency
- Monitoring workplace task progress across office locations

Dashboard Data Visualizations

The dashboard displays data relevant to the selected campus, including:

Today's capacity: Number of active workspaces available today (single score)
Today's shifts: Count of shifts used in today's reservations (single score)
Today's reservable spaces: Number of active workspaces available for reservation (single score)
Today's reservations: Number of active reservations today (single score)
Reservations per day: Trend over the past seven days showing daily active reservations with end dates today or later
Reserved spaces per day: Trend showing reserved workspaces per day for active reservations starting today or later
Reservable spaces per building: Bar chart breaking down reservable active workspaces by building
Cleaning tasks for this campus:
- Unassigned cleaning tasks: Number of active, unassigned, and open workplace tasks (single score)
- Planned tasks: Number of active planned workplace tasks not yet closed (single score)
- Cleaning tasks by day: Trend of active cleaning tasks due within the next seven days or with no due date, grouped by task type
Workplace requests for this campus:
- Pending workplace requests: Number of pending requests (single score)
- Workplace requests created today: Total requests created by employees today (single score)
- Workplace requests by day: Trend of daily request creation

Practical Actions

Create workplace reservations for employees directly from the dashboard
Create ad hoc workplace maintenance tasks as needed

Use the Workplace Dashboard from Workplace Service Portal to visually analyze the available workspace capacity, space request and reservation trends, and monitor the maintenance tasks of your workplace. You can also reserve a space for an employee or create a workplace maintenance task directly from this Workplace Service Portal page.

To open the Workplace dashboard on the Workplace Service Portal, navigate to Workplace Core > Dashboard.

Selecting a region and site in the filter at the top displays reports for available campuses in separate tabs.

Important:

For new customers, from Workplace Core (sn_wsd_core) version 2.2, the Dashboard is removed from the Workplace Service Portal and Service Portal. Customers using Workplace Core version 2.1 and below can still access the dashboard after an upgrade.

Workplace dashboard displaying example data — Figure 1. Workplace dashboard

End user and roles

Table 1. Role required based on goal
End user and goal	Required role	Benefits
Workplace manager: Needs clear visibility into the real-time status of the workplace space utilization and cleaning activities for shifts.	sn_wsd_core.workplace_manager	Can plan for the phased return of employees to the workplace after an emergency situation Can monitor progress of workplace tasks for various office locations

Data visualizations

The data displayed in visualizations corresponds to the selected campus.

Table 2. Dashboard data
Title	Type	Description
Today's capacity	Single score	Number of active workspaces available today.
Today's shifts	Single score	Number of shifts used in today's reservations.
Today's reservable spaces	Single score	Number of active workspaces available to reserve.
Today's reservations	Single score	Number of today's active reservations.
Reservations per day	Trend	Trend of the number of active reservations per day in the last seven days for which the end date is today or later.
Reserved spaces per day	Spline	Trend of the number of reserved workspaces per day for all reservations made in the last seven days that are active starting today or later.
Reservable spaces per building	Bar	Breakdown of active workspaces that are available to reserve for each building on the campus.
Cleaning tasks for this campus
Unassigned cleaning tasks	Single score	Number of active workplace tasks that are not assigned to anyone and not in the Closed state.
Planned tasks	Single score	Number of active planned workplace tasks that are not yet closed.
Cleaning tasks by day	Trend	Trend of the number of active cleaning tasks per day for which the due date is between today and the next seven days, or for which no due date is defined. The tasks in this report are grouped by the workplace task type.
Workplace requests for this campus
Pending workplace requests	Single score	Number of workplace requests that are pending.
Workplace requests created today	Single score	Total number of workplace reservation requests created by the employees today.
Workplace requests by day	Trend	Trend of the number of workplace reservation requests created per day.