---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Conversations overview

# Conversations overview {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Conversations with managers, peers, and mentors are a critical part of your career growth. Identify and manage the important conversations you have.

You must have the Career Conversations app installed for Conversations to work.
**Related concepts**   

* [Career Conversations](https://www.servicenow.com/docs/jpE5pU8G8~ob32mkePFuNA "Supports an end-to-end process for individuals and managers to create and manage career growth conversations.")  
**Related tasks**   

* [Install Career Conversations](https://www.servicenow.com/docs/mkByYwu2KXJFJHnMttw22w "Install the Career Conversations app to enable employees and managers to create, manage, and track conversations.")
* [Create a growth conversation in Career Conversations](https://www.servicenow.com/docs/Rwt8bUOlYYV5EKrpqWOnGQ "Use the Career Conversations app to create a one-time or recurring conversation with an employee. Discuss the employee's growth and development as a professional within your organization.")
* [Update a growth conversation in Career Conversations](https://www.servicenow.com/docs/jy8mlIm5UL7bYkBtSPnoBw "Use the Career Conversations app to update the agenda for an upcoming conversation with your employee or manager. Center the focus of the discussion around the employee's growth and development as a professional within your organization.")