View consolidated feedback in Manager Hub

  • Release version: Zurich
  • Updated March 2, 2026
  • 1 minute to read

    • View a consolidated summary of all the feedback received for an employee.

    Before you begin

    Role required: manager

    Procedure

    1. Navigate to All > Employee Center > Your team > Team members.
    2. Select the ServiceNow Otto icon to start a conversation with the agent.
    3. Converse with ServiceNow Otto to view or receive an update on a feedback request.
    4. Select the employee who you'd like to view feedback for from the drop-down options suggested by the agent.
      Note:
      You can also request for a summary of all employees.
    5. View the summary or update on the feedback request you sent in the last 3 days.
    6. Select View all received feedback to navigate to the feedback summary details page.

      Navigate through the Feedback page for insights gathered for the selected employee from the following options:

      • Feedback type: Filter o select the feedback type.
      • Received from: Filter to select the feedback provider.
      • Sort by: Filter to sort the feedback collected by date.