---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create Universal Request

# Create Universal Request {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a universal request record on behalf of the requester from the Universal Request application.

## Before you begin

Role required: sn_uni_req.routing_agent or admin.

## Procedure

1. Navigate to AllUniversal RequestCreate New.
2. On the form, fill in the fields.  
   For more information on the field description, see [Universal Request form](https://www.servicenow.com/docs/xsZ6a~0lNTyQ6e2SJ4pXPw "Use the Universal Request form to create a universal request task record.").
3. Click Submit.

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