---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Update a move-related workplace service record producer

# Update a move-related workplace service record producer {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Update a move-related workplace service record producer. Link a workplace service to
one or more record producers.

## Before you begin

Ensure that you have the following applications installed:

* Workplace Core
* Workplace Case Management
{#view-move-request-record-producer__ul_hw3_4nb_qqb}

Role required: sn_wsd_case.manager or workplace manager

## About this task

After a workplace service is created, the service is linked to a record producer. The
record producer is displayed to employees when the employee tries to select the
workplace service.

## Procedure

1. Navigate to AllWorkplace Case ManagementWorkplace Case Management - SetupRecord Producers.
2. Select any of the following record producers which you want to edit:
   * Request a desk change
   * Request an employee's desk change
   {#view-move-request-record-producer__choices_mqs_vmb_qqb}
3. On the form, edit the fields that you want change.  
   For more information about each field on the form, see [Configure a Record producer](https://www.servicenow.com/docs/w2ChE9_twf~4l34xrUc5hg "Make a Workplace service available to employees as a self-service option. Configure a record producer to display the service as a catalog item in the Workplace Services catalog.").
4. Click Update.

## Result

The record producer is updated.
**Related tasks**   

* [Create a move request on behalf of an employee](https://www.servicenow.com/docs/mRQ9XdGJRkx9MfYohTvOwg "Create a move request on behalf of an employee from the application directly instead of using the Workplace Service Portal.")
* [Raise a move request for a space change](https://www.servicenow.com/docs/vweNFaKuxI5JR7N4th3QGA "Create a move request to relocate to another space. Specify why you want to move and when you want to move. You can select a space that is located in your current building or at a different building. You can also select a desk directly on the floor map.")
* [Update a move request workplace service](https://www.servicenow.com/docs/2ceAsbWIPvK_aI1VdaINuQ "As a workplace manager, modify a move request that is created in the Workplace Case Management application. You can add move tasks, edit a task template, add child move cases, and more.")
* [Create a move-related knowledge base article](https://www.servicenow.com/docs/DW9xv1NwtCmkU_oshbe74Q "Create a knowledge base article so that you can provide move-related information or notices to employees.")  
**Related reference**   

* [Review move conflicts](https://www.servicenow.com/docs/qrl_m_kguUENATIuu8qgEQ "You can review the reason behind a move request conflict and decide how to resolve the conflict.")

*[\>]: and then