---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# No request handling

# No request handling {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Make a 'No request' call to test the configuration with the calendar provider.

## Before you begin

Role required: admin

## About this task

No request is a mechanism to validate the generated syntax of the payload of an event created for the calendar. But, instead of sending the event to the calendar provider, it is only created. The admin can validate the
payload content of the event (JSON) to ensure that is generated as expected. 'No request' ensures that the application does not make any API calls to the calendar provider when you create, update, or cancel a reservation in
the Workplace Reservation Management application.

## Procedure

1. Navigate to AllWorkplace Calendar SynchronizationConfigurationReservable Sync Configuration.
2. Select the reservable sync record for which you want to enable 'No request.
3. On the form, ensure that the Active option is enabled.
4. Enable the No request option.
5. Select Update.

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