---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Approve a space assist request

# Approve a space assist request {#ariaid-title1}

* Release version: Zurich
* 
* Updated March 25, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

As a workplace manager, you can approve or reject a space assist request.

## Before you begin

Make sure you have the following:

* You have the permission to approve.
* You're the manager to the user that raised the space assist request.
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Role required: sn_wsd_core.workplace_manager

## About this task

As a workplace manager, you can approve a space assist request raised by a user who is assigned to you. The Workplace Core Approval definition, provides the Space Recommendation Approval by default to perform space request approval. The approval definition consists of a
Space Recommendation Approval Config performer criteria, in which all the workplace managers are configured to approve space assist requests.

## Procedure

1. Navigate to AllSelf-ServiceMy Approvals.
2. Select the approval that is in Requested state.  
   You can also use filter options to view only those approvals that are in the Requested state.
3. To view the request details before approving, in the Approving field, select the Preview this record icon (![Preview this record icon]()).
4. Select Open Record.
5. Review the request details.
6. After reviewing the details, to approve or reject, perform the steps 1 and 2 again.
7. On the form, do any one of the following:
   * To approve the request, select Approve.

     The request is approved.
   * To reject the request, do the following:
     1. In the Comments field, specify the reason for rejection.

        If you want to suggest any changes in the request, briefly detail the changes.
     2. Select Post after entering your comments.
     3. Select Reject.

        The request is rejected.
     {#approve-a-space-assist-request__ol_qg4_gt5_cwb}
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**Related tasks**   

* [Approve a scenario](https://www.servicenow.com/docs/RJMIb6GIQIj~1knF0P~_ow "As a workplace manager, you can approve or reject when a scenario is sent for approval")
* [View workplace scenarios](https://www.servicenow.com/docs/Xbe8MTivIzkPqQDZqZGQLA "Track the number of scenarios created in your workplace. View the scenarios that are in the published state, in the draft state, and more.")
* [Raise a space assistance request](https://www.servicenow.com/docs/t4coGhR3Oz7VX7sS5IdTMA "Submit a workplace service request to get space allocation recommendations using the Workplace Service Portal. The Workplace Service Delivery space assistance provides you with the best space allocation plan options based on the space quantity and the department that you specify. You can select the most suitable allocation or none. Depending on your selection, the Space planner deploys the plan to use.")
* [Manage reservation waitlist records](https://www.servicenow.com/docs/UhsKaYdPw1w4Ov5q8RBnFQ "Workplace Reservation event planners can view and update the weight of a queued record and cancel waitlist records. You can also manually assign a space to employees.")

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