---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Manage

# Manage Workplace Concierge - Employee Presence {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Manage Employee routines, collaborators, and exceptions. Monitor the routines, collaborators, and exceptions created by employees.
* **[View employee presence modules](https://www.servicenow.com/docs/wV3l9RMdK986wCvE0uNQ0w)**   
  Track the routines and exceptions created by employees and the collaborators added by employees.
* **[Create custom insights using Proactive Prompts](https://www.servicenow.com/docs/bf35xLi9ipcu4~dT3M9~_g)**   
  Use Proactive Prompts to create insight sections for the employee presence dashboard.