---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Manage Workplace Reservations for Microsoft Outlook Add-in

# Manage Workplace Reservations for Microsoft Outlook Add-in {#ariaid-title1}

* Release version: Zurich
* 
* Updated December 7, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Employees can create reservations using the Microsoft Outlook Add-in. They can calendar events or meetings to the Workplace Reservation Management 3.0.2 manifest add-in file.

As of Workplace Reservation Management version 3.0.2, you're no longer required to install the Microsoft Outlook Add-in plugin. The advanced search widget in the Workplace Reservation Management 3.0.2 version is used for Outlook Add-in reservations. The advanced search widget in the Workplace Reservation Management 3.0.2 version is used for Microsoft Outlook Add-in reservations. To use Microsoft Outlook Add-in, install and configure Workplace Calendar Synchronization. Administrators can configure the manifest add-in file to complement integration with Workplace Calendar Synchronization.

Employees can enable advanced search to filter spaces, work with a reservable module, and make multi-building space selection. Employees can search for a space using the Map or Card
options while making reservations. Employees can update current or existing reservations quickly by updating date, time, location, or workplace services.

When a meeting is created in Microsoft Outlook, the meeting event on the resource is synchronized with Workplace Reservation Management to create a reservation.

Workplace Reservation Management administrators can enable the Reservable module configuration for Microsoft Outlook Add-in. They can migrate or update existing Microsoft Outlook add-in version 1.12.2 or earlier versions to the latest Workplace Reservation Management 3.0.2 For more information, see [Configure Reservable Module for Microsoft Outlook](https://www.servicenow.com/docs/9OGOkcX8PIv8JuS8OapSOg "Configure Reservable Module settings for Microsoft Outlook in Workplace Reservation Management version 3.0.2. Employees can create a meeting or an event in the Microsoft Outlook calendar, and reserve a space using the Workplace Reservation Management manifest add-in file.").  
Employees can perform the following using Workplace Reservation Management 3.0.2.  
Note:  
Shift-based, Reservable Modules aren't supported for Microsoft Outlook add-in reservations. Group and recurring reservations are also not supported.

* Create reservations using a Reservable Module (for example Meeting rooms).
* Create reservations for multi-building and recurring reservations.
* Select reservable paths based on the neighborhood or Browse near a person.
* Invite colleagues or guests to a meeting or event.
* Edit and update existing reservations.
* Add workplace services and edit or remove them as required.Extra services (catering, IT support, furniture arrangements, and so on) can be configured and requested alongside workplace reservations.

{#manage-outlook-addin-rsv__ul_vzg_bck_fhc}

Workplace calendar synchronization allows employees to use Calendar Providers (MS Outlook or Google) to create reservation records in Workplace Reservation Management. For more information, see [Microsoft Exchange Online - Calendar synchronization](https://www.servicenow.com/docs/q73QBT7NbW8X6VT0rXGFyQ "Synchronize reservations between Microsoft Exchange Online and Workplace Reservation Management.").
1. [Configure Reservable Module for Microsoft Outlook](https://www.servicenow.com/docs/9OGOkcX8PIv8JuS8OapSOg)  
   Configure Reservable Module settings for Microsoft Outlook in Workplace Reservation Management version 3.0.2. Employees can create a meeting or an event in the Microsoft Outlook calendar, and reserve a space using the Workplace Reservation Management manifest add-in file.
2. [Redirect WSD RSV MOA OAuth registry](https://www.servicenow.com/docs/sYpTqC_POG1AbCJ3JvbHfg)  
   Redirect MOA Outh access (moa_login) for Microsoft Outlook Add-in version 1.12.2 or earlier to WSD RSV MOA OAuth registry (rsv_moa_login) registry.
3. [Activate the add-in for Microsoft Outlook](https://www.servicenow.com/docs/lBpZLE37sW6SCTJ_HJ1mJQ)  
   Workplace Reservation Management administrators can activate the manifest add-in for Microsoft Outlook. Add a manifest add-in file and customize it as per your requirements.