---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# View or update reservations

# View or update reservations {#ariaid-title1}

Release version: Zurich  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View or update reservation requests submitted through the Reservation portal. You can
view the current day's reservations and the ones made by you for the others.

## Before you begin

Role required: sn_wsd_rsv.admin or sn_wsd_rsv.manager

## About this task

You can view all the reservations made through the application an update accordingly.  
Note:  
You can also view and edit reservations on the Reservation portal.

## Procedure

1. Navigate to AllWorkplace Reservation ManagementReservation Overview.
2. Select any of the following options to view reservations:
   * My Reservations: Select this option to view the reservations that you created.
   * All Reservations: Select this option to view all the reservations made through the application.
   * Today's Reservations: Select this option to view the current day's reservations.
3. Select a reservation request to view its details.
4. **Optional:** Review the reservation details in the Reservation Details and Cancel Details tabs.  
   Note:  
   The Cancel Details is populated only when the submitter cancels the reservation request.
5. **Optional:** Click Open Reservation to view the reservation details in the portal.
6. **Optional:** If you want to update the reservation information, modify the information and then click Update.
**Related concepts**   

* [Manage and configure reservation waitlist](https://www.servicenow.com/docs/H2E5lXweYCGZnN5HSZiW3g "A reservation waitlist lets employees queue for a preferred space, duration, and location. The waitlist record is held until the preferred space is available.")  
**Related tasks**   

* [Approve a reservation](https://www.servicenow.com/docs/9qLYyUZzvEUB0QFDLQF2qA "Review employee reservations raised using Workplace Reservation Management and approve or reject them.")
* [Print workplace reservations](https://www.servicenow.com/docs/mMYQnWjK0PNaDUWMdajWOg "Using the Reservation Overview, workplace managers and reservation desk executives can print the reservations created and scheduled for a location.")

*[\>]: and then