--- sourceDocument: Zurich Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management Release : - zurich ft:locale : - en-US ft:publication_title : - Zurich Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Create a Space Recommender rule # Create a Space Recommender rule {#ariaid-title1} * Release version: Zurich * * Updated July 31, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Define a space recommender rule using which the qualifying spaces must be calculated when a user raises a space assistance request using Workplace Service Portal. You must have Workplace Central plugin. ## Before you begin Ensure the following: * Workplace Central plugin is installed. * Workplace Case Management is installed. * Workplace Core is installed. {#create-a-space-recommender-rule__ul_dwy_yzf_cwb} Role required: sn_wsd_core.admin ## About this task Create space recommender rules and specify the type of rule based on which space results must be calculated. Rule types such as Condition, Advanced script, Ignore blocked spaces and Proximity are available to set for a rule. ## Procedure 1. Navigate to AllWorkplace CoreAdministrationSpace Recommender Rules. 2. Select New. 3. On the form, fill in the fields. {#create-a-space-recommender-rule__table_qkt_vgg_cwb__entry__2} | Field | Description | |-|-| | Rule name | Name of the rule. | | Rule type | Type of rule. Select any one of the following options: * Condition: Option to set the rule with conditions. You can select the table on which you want to set the conditions and add conditions that must be met in the rule. * Advanced script:Option to configure a script to run on the Space table. Ensure that the script returns a query on the Space table. * Ignore blocked spaces: Option to set the rule to ignore blocked spaces while recommending spaces. By default, the option is set to Ignore blocked spaces. * Proximity: Option to set the rule that the space must be of exact proximity with the specified Cost center or Department. You can specify the location level where you want to implement the proximity. {#create-a-space-recommender-rule__ul_fwk_dhg_cwb} | | Active | Option to activate the rule. | | Condition Note: This tab appears only if you select Condition in the Rule type field. | | | Condition table | Table on which you want to run the conditions. | | Conditions | Conditions that you want to run on the table. Select New criteria to add multiple conditions. | | Script Note: This tab appears only if you select Advanced script in the Rule type field. | | | Script | Script that you want to run on the Space table. The script will run on the table and return qualifying spaces. Ensure that the scripts returns a query on the Space table. | | Proximity | | | Proximity at | Select the location level where the proximity must be implemented. | [Table 1. Space Recommender Rule form] {#create-a-space-recommender-rule__table_qkt_vgg_cwb} 4. Click Submit ## Result The Space recommender rule is created. ## What to do next [Add space recommender rules to a space recommender rule set](https://www.servicenow.com/docs/3MBKVAsbAsPHy5s3pHCp1g "Add rules to a space recommender rule set based on which qualifying spaces must be calculated when a space assistance request is raised using the Workplace Service Portal. A rule set is a collection of rules.") * **[Configure a Space Recommender Rule set](https://www.servicenow.com/docs/yRDiHL2sXcBo2uIGdv5LwQ)** Create a space recommender rule set consisting multiple rules. The rule set calculates the qualifying spaces when a user submits a space assistance request using the Workplace Service Portal. You must have Workplace Central plugin. * **[Add space recommender rules to a space recommender rule set](https://www.servicenow.com/docs/3MBKVAsbAsPHy5s3pHCp1g)** Add rules to a space recommender rule set based on which qualifying spaces must be calculated when a space assistance request is raised using the Workplace Service Portal. A rule set is a collection of rules. **Related concepts** * [Reviewing allocation changes](https://www.servicenow.com/docs/rv~QFAQo2RlNh1EcUV4fEA "Review allocation changes in the Space Allocation Type Change Tracker table to plan changes for your scenarios.") **Related tasks** * [Add a campus](https://www.servicenow.com/docs/xtnT21PAS~EpzuOVxc7JKw "A Workplace Service Delivery campus contains buildings, floors, areas, or spaces.") * [Add a building using Workplace Space Management](https://www.servicenow.com/docs/KF_GHmHxd8nM4E5oj2vzRg "Create a record for every building that is part of your organization. Specify to which region, site, and time zone does the building belong to.") * [Add a floor using Workplace Space Management](https://www.servicenow.com/docs/q1~ft5yh69x7Hu7yiykwpw "Create a record for every floor of a building. Specify the measurement details of the floor such as the total size and the usable size.") * [Add an area using Workplace Space Management](https://www.servicenow.com/docs/zBS3KvLxzwz_f2icN0HONg "Create a record for every area that is located on a floor.") * [Add a room using Workplace Space Management](https://www.servicenow.com/docs/zxVjgWifDbUmAZKPBySHFw "Create a record for every room located in an area or a floor. Specify the size of the room. Assign the room to a cost center or a department.") * [Add a space using Workplace Space Management](https://www.servicenow.com/docs/sjZa3KF03Ipk3DsJn9xDrg "Create a space record for every workspace located on a floor. Specify the space type and the size of the space.") * [Allocate a cost center, department, or workplace entity](https://www.servicenow.com/docs/TveRN0PcXX2gKfVYk~SPyw "Assign either a cost center, department, or workplace entity to a workplace location. Manage space consumptions, expenses, workplace assignments, and reservations based on an employee cost center, department, or workplace entity.") * [Configure a workspace or desk as flexible or permanent](https://www.servicenow.com/docs/ipXmNnPmTjoWU0wAOpRX4g "Define if a space is flexible or permanent. On the Reservation portal, the availability of a space for a user profile depends on its assignment type.") * [Update the measurement details of a workplace location](https://www.servicenow.com/docs/~3KfuzTC~llsphSgB15wEA "Specify the size of a location. If the location is an area, floor or building, then you can update or recalculate the total and usable size.") * [Change the status of a workplace location](https://www.servicenow.com/docs/ZrZTgEy9E9v0c9bCSAjqLw "Change the availability of a workplace location to Active, Future, Temporary, or Retired. The availability of a workplace location for any workplace-related activities is determined based on the status that is set.") * [Configure a BOMA type](https://www.servicenow.com/docs/WchEu2ycTzm~IpJZAJHhVA "Define a BOMA type using which you can classify a space based on its BOMA standard.") * [Map a space type with BOMA type](https://www.servicenow.com/docs/TA2HrFwJR~vgVC8lYgjc4w "Using Workplace Space Management, map a space type that you created using Workplace Core with a BOMA type.") * [Raise a space assistance request](https://www.servicenow.com/docs/t4coGhR3Oz7VX7sS5IdTMA "Submit a workplace service request to get space allocation recommendations using the Workplace Service Portal. The Workplace Service Delivery space assistance provides you with the best space allocation plan options based on the space quantity and the department that you specify. You can select the most suitable allocation or none. Depending on your selection, the Space planner deploys the plan to use.") * [Create a view-by configuration](https://www.servicenow.com/docs/Jbf7PCrZgkDaNa4mthFr7w "Create a configuration to filter the view of the scenario planner or building overview.") * [Create a KPI Configuration](https://www.servicenow.com/docs/5CjUPZJyqg7iZvQSRjtLPQ "Create a key performance indicator (KPI) that aggregates values from the Space table for use in the Space Planning module.") *[\>]: and then