---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create a record producer for visitor management

# Create a record producer for visitor management {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Make visitor-related services available to employees as a self-service option. Create
a record producer to display these services as catalog items in the Workplace Services
catalog.

## Before you begin

Role required: sn_wsd_visitor.admin

## Procedure

1. Navigate to AllWorkplace Visitor ManagementAdministrationRecord producers.
2. Click New.
3. On the form, fill in the fields.  
   {#create-rec-prodcr-visit-mgmt__table_xrk_mql_dnb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the record producer. |
   | Table name | Visitor Registration (sn_wsd_visitor_visitor_registration) table that the record producer is associated with. Note: Make sure that the Visitor Registration table for the record producer matches that of the associated workplace service. |
   | Model | Product model table if relevant for the record producer. |
   | Application | This field is set to Workplace Visitor Management. |
   | Active | Option to activate the record producer for use. |
   | Expand help for all questions | Select this option to enable users to expand help for all questions. |
   [Table 1. Record producer form]

   {#create-rec-prodcr-visit-mgmt__table_xrk_mql_dnb}
4. Fill the following tab fields appropriately:  
   * What it will contain
   * Accessibility
   * Generated Record Data
   * Portal Settings
   {#create-rec-prodcr-visit-mgmt__ul_fgh_kwp_ymb}
5. In the What it will contain tab, provide the following script:  

       var visitorService = new sn_wsd_visitor.WSDVMVisitorService();
       visitorService.createVisitorRegistrationRecord(producer, current.sys_id);

       producer.portal_redirect = "?id=my_requests";

6. In the Variables tab, configure the variables for the Workplace Services catalog item as appropriate.  
   Variables collect information from the user, and are used to ask questions
   and map answers to fields.

   To learn more about the different types of variables and how to configure
   them, see [Types of service
   catalog variables](https://www.servicenow.com/docs/access?context=r_VariableTypes&version=zurich&pubname=zurich-servicenow-platform&ft:locale=en-US).
7. Click Submit.

## Result

The record producer is created.
**Related concepts**   

* [Configuring Workplace Visitor Management for Workplace Services Kiosk](https://www.servicenow.com/docs/Qa1n0w8dzcPjGgCLB5twYg "You can configure pages, check-in flows, check-out flows to integrate Workplace Visitor Management with the Workplace Services Kiosk.")  
**Related tasks**   

* [Install Workplace Visitor Management](https://www.servicenow.com/docs/_CaMQxIqRweeQnJyvC4DYg "Install the Workplace Visitor Management application from ServiceNow Store applications. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.")
* [Create a visitor policy](https://www.servicenow.com/docs/CrCzhSNE8zzDDv9Jfi0lXw "Define a policy that must be accepted by a visitor prior to their arrival. Send email notification to the visitor about the policy and enable them to accept the policy by replying to the email​.")
* [Create a visitor badge template](https://www.servicenow.com/docs/0~p6OXqKz7VvKQCZPU0~DQ "Create an HTML template that can be used to print badges for your workplace locations.")  
**Related reference**   

* [Quick start test for Workplace Visitor Management](https://www.servicenow.com/docs/6NNdHOuzxyTtexqeLoSMMQ "Validate Workplace Visitor Management after any configuration change such as an upgrade or after developing a functionality. Copy and customize these quick start test when using your instance-specific data.")

*[\>]: and then