---
sourceDocument: Zurich Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/field-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Activate

# Activate Dispatcher Workspace {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can activate the Dispatcher Workspace plugin (sn_fsm_disp_wrkspc) for Field Service Management if you have the admin role. The application includes demo data and installs related plugins if they are not already installed.{#activate-dispatcher_workspace__activate-dispatcher_workspace-info}

## Before you begin

Role required: admin.

## About this task

Activation of Field Service Management
Dispatcher Workspace \[sn_fsm_disp_wrkspc\] plugin activates the following plugins.
{#activate-dispatcher_workspace__table_fmk_ryw_jyb__entry__2}

| Plugin | Description |
|-|-|
| Field Service Management Configurable Workspace \[com.snc.uib.fsm_agent_workspace\]. | Provides the components, lists, and forms to support Field Service Management on CSM Configurable Workspace. |
| sn-fsm-components \[com.sn_fsm_components\]. | Provides the repository in which to store Field Service Management custom components to be used in the UI Builder. |
[Table 1. Plugins for Dispatcher Workspace]

{#activate-dispatcher_workspace__table_fmk_ryw_jyb}

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-dispatcher_workspace__find-plugins-cmd}
2. Find the FSM Configurable Dispatcher Workspace plugin (sn_fsm_disp_wrkspc) using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#activate-dispatcher_workspace__p_cb1_nfg_h1c}
3. Select Install to start the installation process.  
   Note:  
   When domain separation and delegated Admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=zurich&pubname=zurich-platform-administration&ft:locale=en-US).
{#activate-dispatcher_workspace__steps_uc4_3ff_h4b}

*[\>]: and then