---
sourceDocument: Zurich Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/field-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# View agent location and assign tasks to agents

# View agent location and assign tasks to agents {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View the location of agents in your assignment group so you can assign agents to nearby tasks.

## Before you begin

Role required: wm_manager

## Procedure

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceWorkforce.
2. Select Map from the View Controls list.
3. **Optional:** View details about tasks or agents by clicking the related icons.
4. **Optional:** To assign or reassign a work order task, open a task and add the agent you want to work on the task to the Assigned to field.

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