---
sourceDocument: Zurich Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/field-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Assigning WOTs from Dispatcher Workspace

# Assigning work order tasks to agents from Dispatcher Workspace {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Assigning work order tasks to agents from Dispatcher Workspace.

* [Using Dispatcher Workspace](https://www.servicenow.com/docs/DV0_D~3tjKnC7S8Oan4UCw "Dispatcher Workspace is a configurable scheduling application that enables you to efficiently route work to field service agents and monitor their performance.")

  Dispatcher Workspace is the command center for dispatchers to schedule tasks, view schedules, check on technicians' locations and much more.
* [Bundling work order tasks](https://www.servicenow.com/docs/cyq2ft02hJkeRNgzJ02fcQ "Logically grouping similar tasks into a bundle enables agents to track, start, and complete related tasks at once instead of individually with Field Service Task Bundling.")

  Logically group similar tasks into a bundle enables agents to track, start, and complete related tasks at once instead of individually.
{#assigning-tasks-in-dispatcher-workspace__ul_rlw_qrb_lgc}