---
sourceDocument: Zurich Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/field-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Change the time zone

# Change the time zone in Dispatcher Workspace {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can change the time zone that shows on the calendar or hybrid view in Dispatcher Workspace to quickly move between the time zones that your agents are working in.

## About this task

When you change the time zone in Dispatcher Workspace, the agent card shows the difference in hours between the time zone you select and the agent's time zone if there's a difference between the two.

## Before you begin

Role required: wm_dispatcher

You must have more than one time zone configured. For more information, see the Calendar section in [Enable Dispatcher Workspace settings](https://www.servicenow.com/docs/qFeu_OXwWu6sVtCSXo7jsw "Determine what is displayed in the Dispatcher Workspace so you only see the information most relevant to your work.").

## Procedure

1. Navigate to AllField ServiceDispatchingDispatcher Workspace.
2. Select Dispatcher Workspace.
3. Select the Calendar, or Hybrid view.
4. Select the time zone drop-down list.  
5. Select a time zone.

## Result

The time zone that you selected shows in Dispatcher Workspace.

*[\>]: and then


