---
sourceDocument: Zurich Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/field-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Inventory management

# Inventory management in Field Service Management {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Inventory management is the process of keeping track of parts and supplies, including the transfer of parts, consumption, adjustments and more.

Parts represent items which field service agents may need while completing a work order. Parts can be physical items, like a battery, or may be non-physical components, like an oil change or a estimate. Both physical and non-physical
products are measured and sold in quantity of units.
**Related concepts**   

* [Manage inventory in Field Service Management](https://www.servicenow.com/docs/LeANVgDMHpOLlVW5BkIy4Q "Get the parts you need to complete the tasks.")