---
sourceDocument: Zurich Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/field-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Linear asset support

# Linear asset support {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Linear asset support in Field Service Management enables you to complete any essential tasks such as maintenance activities or repairs necessary for the optimal functioning of linear assets.

A linear asset is an asset that has a physical length or dimension, such as roads, railways, and telecommunication networks or cables. They have a defined starting point and ending point, and can be represented as a sequence of
interconnected segments or nodes. A linear segment is a specific section of that asset defined by either a start point and an end point or a start point and a length. You can create linear assets in Enterprise Asset Management. For more information, see [Create linear assets](https://www.servicenow.com/docs/access?context=create-linear-asset&version=zurich&pubname=zurich-it-asset-management&ft:locale=en-US).

Field Service Management offers the capability to create and manage work orders and work order tasks for linear assets. The integration of Google Maps enables you to view and select linear assets and their associated
segments directly on the service location map interface.

## Key benefits {#linear-asset-management__section_b4n_j1s_zzb}

Linear asset support provides the following benefits:

* Visualize and record precise locations of tasks occurring within the framework of a linear asset structure.
* Easily locate the specific areas that are part of a linear asset structure, minimizing the necessity for multiple visits.
* Provide precise work locations to field service agents to eliminate backtracking along paths to expedite the completion of tasks.
{#linear-asset-management__ul_kw4_q1s_zzb}
**Related concepts**   

* [Assign work orders for linear assets in Field Service Management](https://www.servicenow.com/docs/giejhNmM9qg2rJbs3zkR7Q "In Field Service Management, you can create and view work orders and work order tasks specifically for the inspection of linear assets. This enables you to systematically assess the condition of the assets and take the necessary measures to maintain the reliability and performance of the linear assets.")
* [Linear assets on ServiceNow Agent](https://www.servicenow.com/docs/w0XiK5sFkLsqQ3OIOwp80Q "Manage work order tasks for linear assets to ensure efficient and effective maintenance and inspection processes.")  
**Related tasks**   

* [Activate linear assets support in Field Service Management](https://www.servicenow.com/docs/IQl3DbPPe~sxMVTpF81_ZQ "You can enable the Field Service Management application to support linear assets by activating the Enterprise Asset Management plugin (com.sn_eam) if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they aren’t already installed.")