---
sourceDocument: Zurich Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/field-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# View an agent's profile

# View an agent's profile on a mobile device {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View the profile information of all the agents in your team through the Field Service Contractor for mobile application so you can contact them when
necessary.

## Before you begin

Role required: wm_ext_manager

## About this task

As a contractor manager, you can access details on your team members such as their
mobile phone number, business phone number, and email address.

## Procedure

1. Access your instance using the ServiceNow Agent mobile application.
2. On the ServiceNow Agent application home screen, navigate to My TeamMore.
3. Tap the group you belong to.
4. Tap the agent profile you want to review from the Team members list.
5. Review the agent profile information.

*[\>]: and then