---
sourceDocument: Zurich Financial Services Operations
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/financial-services-operations

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Components installed

# Components installed with Dispute Rules Content Pack for Visa {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Several types of components are installed with the installation of the Dispute Rules Content Pack for Visa plugin.  
Note:  
The Dispute Rules Content Pack for Visa application is dependent on the Financial Services Card Operations application.

## Plugins {#components-installed-with-dispute-rules-content-pack-for-visa__section_tyl_wrv_s1c}

{#components-installed-with-dispute-rules-content-pack-for-visa__table_zvn_hpc_ks__entry__2}

| Plugin | Description |
|-|-|
| Financial Services Card Operations \[com.sn_bom_credit_card\] | Enables quick processing of credit card applications and card transaction disputes. |
[Table 1. Plugins for Dispute Rules Content Pack for Visa]

{#components-installed-with-dispute-rules-content-pack-for-visa__table_zvn_hpc_ks}

## Tables installed {#components-installed-with-dispute-rules-content-pack-for-visa__section_wx4_lrv_s1c}

{#components-installed-with-dispute-rules-content-pack-for-visa__table_f2h_prv_s1c__entry__2}

| Table | Description |
|-|-|
| Visa Dispute Intake \[sn_bom_visa_cp_visa_dispute_questionnaire\] | Stores all Visa Dispute Questionnaire questions and responses. Extends the Intake Form \[sn_evnt_inq_qtn\] table. |
| Visa Dispute Cardholder Intake \[sn_bom_visa_cp_visa_dispute_cardholder_intake\] | Stores Visa Dispute Questionnaire questions and responses submitted by consumers, such as a dispute playbook on a service portal. See [Create a dispute case with Dispute Intake in Portal](https://www.servicenow.com/docs/hxnJK~EXUuyD76BeGeRpgw "Whether you're a contact or a consumer, you can create a dispute case with a step-by-step guidance for the case flow process in either the Customer Service Portal or Consumer Service Portal, respectively.") for more information. Extends the Visa Dispute Intake \[sn_bom_visa_cp_visa_dispute_questionnaire\] table. |
| CRB Region Type \[sn_bom_visa_cp_crb_region_type\] | Stores all Visa Card Recovery Bulletin (CRB) regions. |
[Table 2. Tables installed with the Dispute Rules Content Pack for Visa]

{#components-installed-with-dispute-rules-content-pack-for-visa__table_f2h_prv_s1c}