---
sourceDocument: Zurich Financial Services Operations
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/financial-services-operations

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Analytics

# Analytics and reporting for Financial Services Loan Operations {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Financial Services Loan Operations contains preconfigured dashboards with actionable data visualizations that can help your organization improve your business processes and quantify the value of self-service.

Use the Performance Analytics widgets on a dashboard to visualize data over time, analyze your business processes, and identify areas of improvement.  
The following dashboards are available for Financial Services Loan Operations:

* [Business Loan Operations dashboard](https://www.servicenow.com/docs/VQ4nSTTKVV_4BjzPyfIsCw "With the Financial Services Business Loan Operations dashboard, you can get an insight into how your team and business are performing for business loan cases. You can monitor the status of loan cases, see trends, and drill down into the details from a single view.")
* [Personal Loan Operations dashboard](https://www.servicenow.com/docs/ygCybPZ1l3~L4qtOQAxLlg "With the Financial Services Personal Loan Operations dashboard, you can get an insight into how your team and business are performing for the personal loan cases. You can monitor the status of loan cases, see trends, and drill down into the details from a single view.")
{#analytics-reporting-fso-loan-ops__ul_gy1_2zp_mwb}