---
sourceDocument: Zurich Financial Services Operations
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/financial-services-operations

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Insurance applications

# Using insurance applications {#ariaid-title1}

Release version: Zurich  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use Financial Services Operations insurance suite of applications to be agile,
customer-centric, and responsive in resolving mid-term policy changes and requests.

## Get started {#fso-insurance-overview__section_elf_qc3_nvb}

FSO insurance applications can help you do the following:

* Connect work across distribution, underwriting, and servicing teams to resolve customer issues and policy change requests faster.
* Eliminate administrative work from underwriting queues to prioritize written premium.
* Improve regulatory compliance through built-in controls and a complete audit trail.
{#fso-insurance-overview__ul_vy4_vc3_nvb}

## Find the application that best fits your needs {#fso-insurance-overview__section_r5l_53x_nvb}

* **[Property and Casualty Insurance Servicing](https://www.servicenow.com/docs/hCsFsXsvpPtZ1bKKr6yf2g)**   
  Property and Casualty Insurance Servicing policy service requests are supported through personal and commercial applications.
* **[Life Insurance Servicing](https://www.servicenow.com/docs/D5gr2OM6ZcXqG5o52IWpSg)**   
  Life Insurance Servicing policy service requests are supported through individual life and group life applications.
* **[Claims applications](https://www.servicenow.com/docs/66L_xqUW2FI8zETo3U1u8g)**   
  ServiceNow® Financial Services Operations for Insurance offers several applications that support automated claims processing across different lines of business.