---
sourceDocument: Zurich Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/governance-risk-compliance

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Configure

# Configuring AI Risk and Compliance {#ariaid-title1}

* Release version: Zurich
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

To use the AI Risk and Compliance application, you download and activate the application and then you must publish the assessment templates and set up the assessments and their automation logic to ensure accurate risk assessment
scores.

## Configuration overview {#configuring-ai-risk-and-compliance__cf-config-parent-checklist}

1. [Install AI Risk and Compliance](https://www.servicenow.com/docs/hLHvc1bYRqY_EH8W3ILgIA "You can install the AI Risk and Compliance application (sn_grc_ai_gov) if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.")
2. [AI Risk and Compliance Content Pack](https://www.servicenow.com/docs/tZQx87kUUgLrZPN2c5Z2vw "The ServiceNow AI Risk and Compliance Content Pack provides foundational content to help organizations manage AI-related risk and compliance.")
3. [Install AI Risk and Compliance Content](https://www.servicenow.com/docs/RN0snowPCi7PWyhhOMcFIw "You can install the AI Risk and Compliance Content application (sn_grc_ai_gov_cont) if you have the admin role. This application is a centralized repository of frameworks, citations, control objectives, risk statements, and assessment templates. Using this application accelerates customers an operational head-start when adopting various regulations and frameworks.")
4. [Configure AI Risk and Compliance Workspace](https://www.servicenow.com/docs/4L58KK6MvYULKiGpmY9sOw "Configure the AI Risk and Compliance Workspace using UI Builder.")
5. [Set up AI Risk and Compliance properties](https://www.servicenow.com/docs/1MSrUA212ZBbJ3UdaFtKLg "Configure AI Risk and Compliance properties to specify which authority documents and policies you want to display on the home page. You can also specify a default automated risk classification assessment RAM for AI systems and specify a default RAM to be used for risk assessments of AI systems.")
6. [Set up Advanced Risk assessments properties](https://www.servicenow.com/docs/xvkY8m3PD4HhMDcmFrLsBA "Enable Advanced Risk Assessments (ARA) to confirm that risk‑based assessments and risk score roll‑up function correctly in the AI Risk and Compliance application.")
7. [Publish the assessment templates](https://www.servicenow.com/docs/55AatMu2Isbv8Feix7uAKg "When creating a new AI system or updating an existing one, publish the assessment templates before initiating the required assessments such as impact assessment and conformity assessment. You must publish an assessment template so that the assessments can be initiated.")

{#configuring-ai-risk-and-compliance__cf-config-parent-tasks-ol}  
Note:  
Some AI capabilities are available only when the required plugins are installed.

* AI Risk and Asset Management capabilities in AI Control Tower with Now Assist require the AI Risk and Asset Management for Now Assist plugin (sn_aict_irm_aiam), which depends on:
  * AI Risk and Compliance Integration with Control Tower (sn_grc_ai_irm_intg)
  * AI Asset Management (sn_ai_asset_mgmt)
* AI Control Tower supports governance of both enterprise AI assets and ServiceNow AI assets, while AI Control Tower with Now Assist supports governance of ServiceNow AI assets only.
* When AI Control Tower Core (sn_ai_governance) is used with AI Risk and Compliance in a new IRM deployment, the IRM Standard (sn_irm_std) plugin is required to make AI intake request forms available. These intake forms are used to submit requests through the Employee Portal for registering AI systems, AI models, and datasets for governance and risk evaluation.

  This requirement applies only to AI intake request forms and does not apply to AI cases, inquiries, or
  the Anonymous Reporting Center. For more information on applicable requests, see [Request an AI use case](https://www.servicenow.com/docs/sDL7CTidIRzZ2lmw_HSWUA "Request the development or procurement of an AI system to initiate and document the need for an AI‑driven solution within an organization. This process helps ensure that AI implementations are aligned with business goals, compliant with regulations, and technically feasible."), [Request an AI model](https://www.servicenow.com/docs/bvztLL2kvL2kvm2iHFn2mA "Request the development or procurement of an AI model to support an AI system. This process captures the technical and business context needed to initiate governance review, risk assessment, and life cycle tracking for the model."), and [Request a dataset](https://www.servicenow.com/docs/1uAgctBZRDa3KD4Qyiq14w "Request a dataset to support AI model training, testing, validation, or analytical use cases. This process helps ensure data sources are reviewed for quality, privacy, and compliance.").

For information about AI Control Tower setup and plugin dependencies, see [Activation and installation of AI Control Tower](https://www.servicenow.com/docs/access?context=activation-and-installation-of-ai-control-tower&version=zurich&pubname=zurich-intelligent-experiences&ft:locale=en-US).