---
sourceDocument: Zurich Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/governance-risk-compliance

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Risk Monitoring \& Indicators

# Manage GRC key risk and control
indicators {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Continuous monitoring involves activities related to identifying and creating key risk
and controls indicators. Supporting information can be collected for those indicators through
automatic data collection or manual tasks. Indicator results are then used to create issues for
controls, update risk scores, and provide supporting information for audit activities and control
testing.
Indicators collect data to monitor controls and risks, and collect audit evidence. Indicators
monitor a single control or risk.

## Indicator templates

Indicator templates allow the creation of multiple indicators for similar controls or
risks.
* **[Engagement Overview](https://www.servicenow.com/docs/AHpUd7SAJgxLBOG6ttNARw)**   
  The Engagement Overview is contained in the Audit Management application and provides an executive view into audit results, engagement breakdowns by task, and allows areas of concern to be identified quickly.
* **[Create a GRC indicator](https://www.servicenow.com/docs/cRuOcLFlSh3teugTBkYWfg)**   
  Create an Indicator to monitor the controls and risks and collect evidence of performance.
* **[Create a GRC indicator template](https://www.servicenow.com/docs/YAdBl2n0dXVBWlNOvw3oTw)**   
  Compliance or risk managers create indicator templates from which many indicators can be created.