---
sourceDocument: Zurich Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/governance-risk-compliance

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Provide requested evidence

# Provide requested evidence {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Provide evidence when you are requested. When evidence is requested, the person who
must provide the evidence receives an email. The process to provide the evidence
begins.

## Before you begin

Role required: sn_grc.business_user

## About this task

When the assignee receives the email to provide the requested evidence, the assignee
can either provide the requested evidence or reassign the request to another user.
The assignee can also add approvers before sending the requested evidence to ensure
additional security of the evidence. If the assignee reassigns the request to some
other user, the original assignee can no longer view the request. If the evidence
provided does not need an approver, then the assignee can directly request a review
of the evidence, and the requester gets a notification to review the evidence.

## Procedure

1. Navigate to AllAuditEvidence RequestMy Evidence Request Tasks.
2. Open the record for which you want to provide evidence.
3. Click Accept Work.
4. On the form, fill in the fields.  
   {#provide-evidence__table_x4d_5lp_qmb__entry__2}

   | Field | Description |
   |-|-|
   | Number | Number of the evidence request. This value is generated by default. |
   | Requester | User requesting evidence. This value is generated by default. |
   | Requested on behalf of | User for whom evidence is being requested. This value is generated by default. |
   | Assignment group | Group assigned to provide evidence. The users of this group must have the sn_grc.business_user roles. |
   | Assigned to | User responsible for providing the evidence. This value is generated by default. |
   | State | State of the request. |
   | Substate | None. This value is generated by default. |
   | Request reason | Reason for requesting evidence. |
   | Approvers | Users to approve evidence before it is returned to the requester for review. Usually, an approver is the manager of the person providing the evidence. |
   | Watch list | Users interested in viewing the evidence collected. |
   | Name | Name of the evidence request. This description is generated by default and is fetched from the record that was created to request evidence. |
   | Description | Detailed description of the evidence request. This value is generated by default and is fetched from the record that was created to request evidence. |
   | Request Details ||
   | Evidence request | Unique ID of the evidence request associated with the task. This value is generated by default and is fetched from the record that was created to request evidence. |
   | Evidence for | Record for which the evidence is requested. |
   | Evidence for description | Description of the record for which the evidence is being requested. This value is generated by default and is fetched from the record that was created to request evidence. |
   | Evidence URL | URL of the evidence if the user prefers to share the evidence as a link instead of an attachment. For example, this can be a link to a shared folder. |
   [Table 1. Evidence form]

   {#provide-evidence__table_x4d_5lp_qmb}
5. To request approval for the attached evidence, click Request Approval.
6. If no approvers are required, click Request Review.

*[\>]: and then