Business Continuity Management implementation

Use the steps in the Business Continuity Management (BCM) application checklist to download Business Continuity Management from the ServiceNow Store, and get it ready for operation.

The implementation steps in the checklist are illustrated here.

Figure 1. Graphical flowchart of BCM implementation checklist

Information on the checklist

For information on the steps that are mentioned in the Graphical flowchart of BCM implementation checklist, see these sections:

• Install Business Continuity Management from ServiceNow Store as described in the Install Business Continuity Management from ServiceNow Store.
• Learn about BCM roles and administration setup as described in the Components installed with Business Continuity Management and General administration setup for BCM.
  • Define primary elements to recover in a business crisis and impact categories as described in the Configure element definition and Configure impact category for BIA sections.
  • Configure impact ratings, recovery tiers, and recovery timeframes as described in the Configure impact ratings, Configure recovery tiers for BIA, and Set up recovery timeframes.
  • Create documentation sections and loss scenarios as described in the Configure documentation section and Configure loss scenarios in the plan.
• Configure BIA templates and plan templates as described in the Configure BIA templates with legacy assessment and Configuring plan template.
  Note:

  When you create a business impact analysis or business continuity plan, assign a BCM lead in the BIA or BCP form itself.