---
sourceDocument: Zurich Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/governance-risk-compliance

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Compliance Case Management

# Compliance Case Management {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Report, investigate, analyze, and resolve a compliance case or raise a compliance request by using the ServiceNow®
GRC: Compliance Case Management application.

The Compliance Case Management application helps you to report, investigate, and resolve compliance cases, such as complaints and breaches. The Compliance Case Management application provides a highly configurable workflow that is based on a compliance case or request.

|-|-|-|
| [Explore Explore and learn how compliance team uses the Compliance Case Management application.](https://www.servicenow.com/docs/We1Y2DiXLUgUlX7UOgVtdg "Learn how you can use the GRC: Compliance Case Management application to report, investigate, analyze, and resolve a compliance case, or raise a compliance request for your organization.") | [Configure Configure your Compliance Case Management application.](https://www.servicenow.com/docs/UnOX8J5Wu1X9Ly_6kjiWRA "You can configure the Compliance Case Management application to report, investigate, analyze, and resolve a compliance case or requests.") | [Use](https://www.servicenow.com/docs/E208WvUF9~G_o5NAcFfVag "Report compliance cases and manage the lifecycle of a case by using the GRC: Compliance Case Management application.") Create a compliance case, request, case tasks, and so on. |
| [Reference Get details about components like tables and roles.](https://www.servicenow.com/docs/E5iR07_T0ngJws8IN3rMPw "Reference topics provide additional information such as the tables and roles that are installed with the GRC: Compliance Case Management application.") |   |   |
[ ]

{#compliance-case-management__table_iwv_lpv_klb}