---
sourceDocument: Zurich Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/governance-risk-compliance

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Review and close action task

# Review and close an action task {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Review and close an action task after an action task owner provides responses and observations for the case in the GRC: Compliance Case Management application.

## Before you begin

Role required: sn_compliance_ws.corporate_compliance_analyst

## Procedure

1. Navigate to AllPolicy and ComplianceCompliance Workspace.
2. In the Tasks module, open the task to review.
3. Review the Action task and then select one of the following options.

   | Choice | Steps |
   | To request revision of the details provided by the Action task owner | 1. Select Request revision. 2. Provide your notes and comments. 3. Select Request revision. {#review-compliance-case-task__ol_qgl_4vt_1wb} |
   | To close the task as complete | 1. Select Complete. 2. Provide your notes and comments. 3. Select Close as complete. {#review-compliance-case-task__ol_sxq_jvt_1wb} |
   | To close the task as incomplete | 1. Select Close as incomplete. 2. Provide your notes and comments. 3. Select Close as incomplete. {#review-compliance-case-task__ol_eqt_rvt_1wb} |
   | To cancel the Action task | 1. Select Cancel. 2. Provide your notes and comments. 3. Select Cancel. {#review-compliance-case-task__ol_odq_tvt_1wb} |
   |-|-|

   {#review-compliance-case-task__choicetable_l5k_yst_1wb}

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