---
sourceDocument: Zurich Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/governance-risk-compliance

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Add a regulatory contact to an agency

# Add a regulatory contact to an agency {#ariaid-title1}

* Release version: Zurich
* 
* Updated August 11, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add a regulatory contact to a specific regulatory agency or within a jurisdiction in Compliance Workspace. By mapping a regulatory contact to a specific agency, this contact is notified about your case reporting, case audit, and case closures as they occur.

## Before you begin

Role required: compliance_case_manager

## About this task

As a compliance_case_manager, you can map one contact or multiple contacts to a regulatory agency. By default, all the regulatory contacts in the system are displayed. When you add a regulatory contact, you must analyze which
jurisdiction it belongs to.

## Procedure

1. Navigate to AllCompliance WorkspaceListsRegulatory informationRegulatory contacts.
2. Select New.
3. On the Create New Regulatory Contact form, fill in the fields.  
   For a description of the fields, see [Create New Regulatory Contact form](https://www.servicenow.com/docs/_DahPKZuBFgWWmIn2lQAiQ "Use the Create New Regulatory Contact form in Compliance Workspace to create a regulatory contact to either a regulatory agency or a jurisdiction.").
4. Select Save.
* **[Create New Regulatory Contact form](https://www.servicenow.com/docs/_DahPKZuBFgWWmIn2lQAiQ)**   
  Use the Create New Regulatory Contact form in Compliance Workspace to create a regulatory contact to either a regulatory agency or a jurisdiction.

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