Using agentic workflows in Now Assist for Integrated Risk Management (IRM)

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Use the Integrated Risk Management AI agent collection to help complete tasks autonomously.

    Table 1. Available agentic workflows for Now Assist for IRM AI agent collection
    Agentic workflow name Description Available AI agents
    Optimize GRC issue resolution Enables issue managers to auto-generate action plans and remediation tasks for faster issue resolution.
    • Issue action plan AI agent
    • Remediation tasks AI agent
    Get Regulatory Analysis Assists regulatory change management professionals by analyzing regulatory alerts, enriches context using web search, and recommends potential impacts to citations, policies, control objectives, and more.
    • Regulatory alert recommendation agent
    • Regulatory alert enrichment agent
    Generate regulatory action plan Supports regulatory change management professionals in implementing change and action tasks by analyzing impacted areas and referencing similar past alerts. Regulatory change task planning agent
    Suggest potential risks Helps risk managers and entity owners identify risks for an entity, minimize manual work, and view all risks in one place for review and assessment. Risk Suggestion AI agent

    For more information on language support, see Multilingual service for Now Assist and Multilingual support for ServiceNow generative AI products.