---
sourceDocument: Zurich Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/governance-risk-compliance

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Explore

# GRC
Compliance Workspace Overview {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of GRC Compliance Workspace Overview

The GRC Compliance Workspace in ServiceNow provides a unified and streamlined interface to manage all compliance-related tasks such as policies, control objectives, controls, and policy exceptions.
It is designed to enhance user experience by aligning workspace features with specific compliance roles, enabling efficient management of compliance activities.
Show full answer Show less  

## Key Features

* **Role-Specific Views:** Tailored pages for Corporate Compliance Managers, Corporate Compliance Analysts, and IT Compliance Managers, each focusing on their unique responsibilities.
* **Home Page Sections:**
  * **Overview:** Donut charts visualize compliant and non-compliant authority documents, policies, and entities.
  * **Control Assurance:** Displays control indicators by status, attestations by state, and control tests grouped by classification and effectiveness.
  * **Tracking:** Shows controls grouped by state and classification for monitoring purposes.
  * **Tasks:** Lists pending tasks for individuals and groups with quick navigation to a unified tasks page.
* **Unified Tasks Page:** Centralized view to track personal and team tasks, filter by categories, monitor initiated tasks, and use a watchlist for oversight.
* **Lists:** Summary views of all compliance-related records for quick analysis and informed decision-making.
* **Conditional Widgets:** Additional widgets like Control Tests, Regulatory Change, Compliance Case, and Privacy appear based on installed plugins, enhancing functionality.

## Access and Roles

Access to the Compliance Workspace requires specific roles aligned with job functions:

* **IT Compliance Manager:** Role `sncompliancews.itcompliancemanager`
* **Corporate Compliance Manager:** Role `sncompliancews.corporatecompliancemanager`
* **Corporate Compliance Analyst:** Role `sncompliancews.corporatecomplianceanalyst`

Each role enables users to perform targeted compliance tasks appropriate to their responsibilities within the workspace.  
Compliance Workspace is a unified interface where you can manage all your tasks related to policies, control objectives, controls, and policy exceptions.

## Compliance Workspace overview {#grc-unified-compliance-workspace__section_hmf_lkj_ltb}

The highlights of the Compliance Workspace are:

Reimagined user experience
:   From the minute you navigate to the Compliance Workspace home page, all the
    tasks that you can possibly do in the workspace are streamlined to fulfill your
    business goals.

Workspace designed for different compliance user roles
:   Distinct page views for the exclusive activities of a Corporate compliance manager, Corporate compliance analyst, and IT compliance manager.

Home page with different sections
:

    Overview
    :   Donut charts display the categorical data of compliant and non-compliant authority
        documents, policies, and entities.  
        Figure 1. Compliance workspace home page

    Control assurance
    :   Displays the donut charts, grouping indicators by status, and attestations by state. Control test horizontal bar grouped by control and classification stacked by control effectiveness.

    Tracking
    :   Displays controls widget grouped by state and stacked by classification.

    Tasks
    :   View your pending tasks and the group's tasks. You can navigate to the unified tasks
        page by clicking the View all tasks link.

    Note:  
    Control tests widget, Regulatory change, Compliance case, and Privacy widgets are conditionally visible based on the respective plugins installation status.

Unified Tasks page
:   Track your tasks and team's tasks from a single interface. View your tasks by categories,
    filter them by various parameters, monitor those tasks that you've initiated, and
    track through the watchlist.

Lists
:   List view of all compliance-related records, providing the summary of the record in a
single view that helps in your analyses and take an informed decision.  
Note:  
The Control tests widget, Regulatory changes widget, and Domain compliance status section appear with the installation of audit, regulatory change management, and privacy management plugins, respectively. For more information, see [Other GRC plugins for an overall view](https://www.servicenow.com/docs/HFl9aalSHTcYh42~w86neQ#compliance-manager-compliance-ws__grc-plugins-overall-view).

## Roles in the Compliance Workspace {#grc-unified-compliance-workspace__section_a15_5jt_mtb}

The targeted users of the Compliance Workspace are the corporate compliance managers, the corporate IT compliance managers, and the corporate compliance analysts.  
To access or view the Compliance Workspace, you need of the following roles:

* IT Compliance Manager role: sn_compliance_ws.it_compliance_manager
* Corporate Compliance Manager role: sn_compliance_ws.corporate_compliance_manager
* Corporate Compliance Analyst role: sn_compliance_ws.corporate_compliance_analyst
{#grc-unified-compliance-workspace__ul_hcd_2ld_ggc}  
For more information on the roles, the responsibilities, and the tasks that the users can accomplish in the Compliance Workspace, see

* [Compliance Home page for the compliance manager](https://www.servicenow.com/docs/HFl9aalSHTcYh42~w86neQ "The compliance manager home page in the Compliance Workspace gives a complete overview of the compliance posture of the organization. The workspace helps the compliance manager to centrally manage internal standards, policies, and control processes that match the external regulatory standards.").
* [Compliance Home page for the compliance analyst](https://www.servicenow.com/docs/pbrk0mHq__lUSAxV4wOxoA "The compliance analyst home page in the Compliance Workspace enables the compliance analyst to track compliance activities and helps compliance managers to ensure that the organization is compliant with various regulations and policies.").
* [Compliance Home page for the IT compliance manager](https://www.servicenow.com/docs/h8uo1MoyIpBOqK5yGfZn6g "The Compliance Workspace provides an exclusive home page for the IT compliance manager to view the IT-related risk and compliance data. The workspace helps the IT compliance manager to centrally manage internal standards, policies, and control processes that are exclusively IT-related to comply with the external regulatory standards.").
{#grc-unified-compliance-workspace__ul_wnk_nss_4tb}