Risk Identification Overview dashboard

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Risk Identification Overview dashboard

    The Risk Identification Overview dashboard is designed for risk managers to monitor and manage records within the risk identification workflow. It provides actionable insights that help prioritize tasks and ensure timely follow-up, such as tracking overdue questionnaires and identifying entities without assigned owners.

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    From version 18.1.0 onward, this dashboard is accessible via the Next Experience UI Framework, enhancing user interaction and visualization. For users on Vancouver or Washington DC releases, the dashboard is also available in this framework under All > Advanced Risk Assessment > Risk Identification > Analytics Overview.

    Key Features

    • New Entities: Displays the count of new entities created in the last week, enabling risk managers to verify if risk identification workflows are initiated for these entities.
    • Questionnaires Past Due Date: Shows the number of questionnaires overdue, allowing prompt follow-up actions.
    • Orphan New Entities: Highlights new entities without assigned owners, ensuring risks and controls have responsible personnel.
    • Risk Identifications by State: Visualizes risk identifications by their current workflow state, such as New, Information Gathering, or Control Mapping, helping track progress.
    • Entities by Inherent Risk: Groups risk identifications by inherent risk rating, focusing attention on critical entities.
    • Inherent Assessments by Due Date: Provides a weekly report of upcoming inherent assessments assigned to users, promoting timely completion.
    • Questionnaires by Due Date: Offers a weekly view of upcoming questionnaires assigned to users based on due dates.

    Benefits for ServiceNow Customers

    This dashboard empowers risk managers with real-time visibility into the risk identification process, enabling efficient prioritization and management of risk records. By leveraging the detailed reports, customers can ensure accountability, reduce overdue tasks, and maintain comprehensive risk oversight across their organization.

    The risk identification dashboard is useful for risk managers and helps them to keep a track of various records or objects which are in transit in the risk identification workflow.

    This dashboard offers various insights for the users. These insights enable risk managers to decide the required action and helps them to prioritize the risk identification records that need attention. For example, if there are questionnaires past their due date, the risk managers may want to follow up with the person who was assigned the questionnaire.

    Figure 1. Risk Identification Overview
    Risk Identification Overview dashboard for risk managers.
    Important:
    Starting with version 18.1.0 of the Risk Management and Advanced Risk applications, the Risk Identification Overview dashboard is available in the Next Experience UI Framework.

    If you are on Vancouver or Washington DC, you can view the dashboard in the Next Experience UI Framework.

    To open the dashboard, navigate to All > Advanced Risk Assessment > Risk Identification > Analytics Overview.

    Figure 2. Risk Identification Overview in the Next Experience
    Risk Identification Overview in the Next Experience.

    Reports

    This dashboard displays the following reports:

    Title Type Description
    New Entities Single scoreSingle score icon. The number of new entities created in GRC in the last week. This report notifies the risk manager of the new entities. The risk manager can map the risks and controls for the new entities and check if the risk identification workflow is initiated or not.
    Questionnaires Past Due Date Single scoreSingle score icon. The number of questionnaires that have past their due date. This allows the risk manager to track the number of overdue questionnaires and take necessary actions.
    Orphan New Entities Single scoreSingle score icon. The number of new entities created weekly that do not have an owner. Orphan entities have risks and controls with no one acting upon those risks. This report allows the risk manager to track entities for which an owner is missing and identify an owner to respond to the survey.
    Risk Identifications by State Horizontal barHorizontal bar icon. The number of risk identification records grouped by state such as:
    • New
    • Information gathering
    • Control mapping
    • Citations and Policies
    • Risk Mapping
    • Review
    • Monitor
    Entities by Inherent Risk Pie chartPie chart icon. The number of risk identifications grouped by inherent risk ratings. This report allows the risk manager to track risk identification based on inherent risk ratings and highlight the critical entities that need immediate attention.
    Inherent Assessments by Due Date Bar graphBar graph icon. The number of upcoming inherent assessments assigned to a user based on the due date. This is a weekly report.
    Questionnaires by Due Date Bar graphBar graph icon. The number of upcoming questionnaires assigned to a user based on the due dates. This is a weekly report.