---
sourceDocument: Zurich Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/governance-risk-compliance

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Privacy Management

# Privacy Management {#ariaid-title1}

* Release version: Zurich
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Governance, Risk, and Compliance: Privacy Management application to help
protect your customers, employees, and suppliers with integrated data privacy risk and
compliance management solutions and privacy by design concepts​.

The Privacy Management application helps you to manage multiple privacy regulations such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Australian Privacy Act. It
also helps you to manage frameworks such as the National Institute of Standards and Technology (NIST), ISO 27001, and so on. The Privacy Management solution enables you to implement privacy policies and acknowledgments to handle the personal data of customers and employees.

|-|-|-|
| [Explore Learn about how privacy managers, privacy users, and privacy administrators use the Privacy Management application.](https://www.servicenow.com/docs/6aahYu0_oqxPPlTFvfGg0Q "The ServiceNow Privacy Management application enables you to manage your company’s privacy programs. Some examples of privacy programs are privacy regulatory compliance programs, privacy impact assessments, privacy policy management, and so on.") | [Configure Configure your Privacy Management application.](https://www.servicenow.com/docs/Wtl86OJtROm2Mjtj8Y~XzQ "Follow the order of the tasks given here to configure Privacy Management. These tasks will help you manage your privacy program effectively.") | [Use](https://www.servicenow.com/docs/Rl0ODATT_hf3zE5ETr6zYA "As a privacy analyst or a privacy manager, you can identify which business applications or processes store and use personal information.") Work on creating privacy assessments, processing activities and so on. |
| [Analytics and Reporting Highlight the privacy records with dashboards and reports.](https://www.servicenow.com/docs/JzASEVVAXRd4kOg9iWGvSQ "The Privacy Management reports are available as overview pages in the various records.") | [Reference Get details about components like tables and roles.](https://www.servicenow.com/docs/64OaIThMcFhF7povAY2oIg "Reference topics provide additional information such as tables, and roles that are installed with the Privacy Management application. These topics also provide supporting information.") |   |
[ ]

{#privacy-management__table_iwv_lpv_klb}