Implement intelligence in Public Sector Digital Services

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Integrate intelligence features to automate routine tasks and provide relevant content.

    Now Assist for Public Sector Digital Services (PSDS)

    Use the Public Sector Digital Services to boost productivity and efficiency with generative AI. This tool enhances user interactions by summarizing case information, generating resolution notes, and providing chat summaries. It also helps you quickly understand chat and case context, enabling faster and more accurate customer resolutions.