Learn how public sector agencies help constituents and businesses with digital services and resolve their issues.
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Grants Management
Guide grants agencies through the lifecycle of creating and publishing a grant program and accepting proposals.
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Playbooks
Guide government agents through the lifecycle of a license and permit, social benefit program, government record, public information, or non-emergency service request case.
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Government Service Portal
Report issues, request public records, search for information, and seek assistance from a government service agent— all within a customizable interface.
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CSM Configurable Workspace
Set up CSM Configurable Workspace and expand the Workspace UI to optimize agent government service processes.
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Portals
A one-stop shop to manage and submit public service requests, or applications.
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Virtual Agent
Use Virtual Agent to create chatbot conversations tailored to public sector use cases.
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Mobile Agent
Enable the development of public sector applications for the delivery of digital services to constituents, such as benefits, licenses, and service requests.
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Now Assist
Use Now Assist for PSDS to enhance user productivity and efficiency through proactive experiences using generative AI.
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