--- sourceDocument: Zurich Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/integrate-applications Release : - zurich ft:locale : - en-US ft:publication_title : - Zurich Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Automation Center # Automation Center {#ariaid-title1} * Release version: Zurich * * Updated July 31, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Automation Center The ServiceNow® Automation Center application provides centralized governance for managing and monitoring multi-vendor automation life cycles within your organization. It offers real-time dashboards to track automation health, prevent failures, and measure performance across various automation tools and vendors. Show full answer Show less ## Key Features * **Real-time Dashboards:** View metrics and analytics to monitor automation status and detect issues promptly. * **Integrations:** * **ServiceNow® Flows:** Track ServiceNow flows and actions as automations for comprehensive lifecycle management. * **Robotic Process Automation (RPA) Hub:** Integrate with ServiceNow robots and bot processes for unified automation management. * **Document Intelligence:** Import and analyze Document Intelligence data within ServiceNow using Automation Center. * **UiPath:** Integrate UiPath data into ServiceNow via UiPath spoke to analyze automation performance. * **Third-Party Vendors:** Use Automation Center API to bring in data from other vendors, enabling broader automation governance. * **Requirement Intake Diagram:** Create automations directly from intake diagrams to streamline automation initiation. * **Automation Center API:** Enables creation and updating of processes, robots, and execution jobs, facilitating integration and automation management programmatically. ## Practical Benefits for ServiceNow Customers Automation Center empowers ServiceNow customers to: * Centralize automation management across multiple tools and vendors, reducing complexity and improving oversight. * Gain visibility into automation health and performance in real time to proactively prevent failures. * Leverage integrations with native ServiceNow automation tools and popular third-party platforms like UiPath for seamless data analysis and control. * Use APIs to extend automation governance capabilities and integrate with other systems. * Accelerate automation deployment by creating automations directly from requirement intake diagrams. ## Next Steps * Explore Automation Center concepts and features to understand capabilities. * Configure and install Automation Center in your environment following setup guides. * Learn how to use Automation Center for ongoing automation lifecycle management. * Use available resources such as the Known Error Portal, community forums, and developer documentation for troubleshooting and support. * Access additional applications and updates from the ServiceNow Store as needed. Use the ServiceNow® Automation Center application to govern your end-to-end multi-vendor automation life cycles from one place. By using real-time dashboards, you can manage and measure the health of the automation and prevent automation failures across multiple vendors​. In the Automation Center application dashboard, you can view real-time metrics and analytics. Automation Center integrates with ServiceNow® Robotic Process Automation (RPA) Hub, ServiceNow® flows, and any third-party applications. ## Integration with ServiceNow® flows {#automation-center-landing-page__section_qrk_12v_gwb} Automation Center integrates with ServiceNow® flows enabling you to track any ServiceNow® flow as automations. For more information, see [Track ServiceNow flows and actions as automations](https://www.servicenow.com/docs/T6e55AR4d26dpscykyqvQg "Track ServiceNow flows and actions as automations so you can view summary and detailed information of the flows and actions in the Automation Center Workspace."). ## Integration with ServiceNow® Robotic Process Automation (RPA) Hub {#automation-center-landing-page__section_en5_s3n_ytb} Automation Center provides an integration with the ServiceNow® RPA Hub application. This integration enables you to integrate ServiceNow robots and bot processes. For more information about RPA Hub, see [Robotic Process Automation (RPA) Hub](https://www.servicenow.com/docs/~dwMwYdJLkxcDH90NFX61A "Use the ServiceNow Robotic Process Automation (RPA) Hub to enable end-to-end automation for your organization. With a combination of UI interactions and element-based automations that interact between the various business applications, you can emulate user actions and eliminate mundane and repetitive human activities."). ## Integration with Document Intelligence {#automation-center-landing-page__section_bbs_2g5_11c} Automation Center integrates with Document Intelligence enabling you to get the Document Intelligence data into ServiceNow® instance. You can analyze the data from Document Intelligence using Automation Center. For more information, see [Document Intelligence](https://www.servicenow.com/docs/access?context=document-intelligence-landing&version=zurich&pubname=zurich-intelligent-experiences&ft:locale=en-US). ## Integration with UiPath {#automation-center-landing-page__section_rwx_j2v_gwb} Automation Center integrates with UiPath enabling you to get the UiPath data into ServiceNow® instance via UiPath spoke. You can analyze the data from UiPath using Automation Center. For more information, see [Configuring UiPath with Automation Center](https://www.servicenow.com/docs/~4e5B_gxYqqqIGfe4jNMSQ "Easily view and analyze UiPath data from Automation Center."). ## Integration with third-party vendors {#automation-center-landing-page__section_o4z_52v_gwb} Automation Center integrates with third-party vendors enabling you to get their data into ServiceNow® instance. You can do that using Automation Center API. ## Automation Center API {#automation-center-landing-page__section_dm2_zfz_c5b} The Automation Center API enables you to create and update processes, robots, and execution jobs. For more information, see [Automation Center API](https://www.servicenow.com/docs/access?context=auto-api&version=zurich&pubname=zurich-api-reference&ft:locale=en-US). ## Integration with Requirement Intake Diagram {#automation-center-landing-page__section_wjd_tsd_3cc} Automation Center integrates with Requirement Intake Diagram enabling you to create automations from intake diagrams. For more information, see [Requirement Intake Diagram](https://www.servicenow.com/docs/ldWqGuRZb6LOHuafe3sVTg "Use Requirement Intake Diagram to design the automation requirements visually. The diagram provides a way to visualize the complete requirements, which depend on different departments and involve multiple activities. Once the diagram is created, it will be translated into a detailed Playbook Experience process, which can then be configured and executed as actual running automation."). ## Get started {#automation-center-landing-page__section_ix3_4gn_kmb} |-|-| | [Explore ![Explore.]() Learn about Automation Center concepts and features.](Bjw6d9iwr47ea~HTWklztw "Learn about the Automation Center application key features, architecture, and workspace.") | [Configure ![Configure.]() Install and setup Automation Center](sJt1kEjCi3O1CzhaBoccpg "You can plan and configure an Automation Center implementation in your organization.") | | [Use ![Use.]() Learn how to use Automation Center](lakew7KWnkCMC5bJDVTokA "If you're an automation business user, technical user, or administrator, you can use the Automation Center application to create an automation task, resource, insight rule, and insight trigger. You can also move an automation request to different life cycle stages."). | [Reference ![Reference.]() Get details about Automation Center like glossary and troubleshooting information.](DP3LizE~p9yVxemSqFETOA "Reference topics provide additional information about the lists and forms that you use to configure and administer Automation Center.") | [ ] {#automation-center-landing-page__table_iwv_lpv_klb} ## Request apps on the Store {#automation-center-landing-page__section_vyf_tbn_f4b} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#automation-center-landing-page__inline-send-to-store} ## Troubleshoot and get help {#automation-center-landing-page__section_epq_skg_1nb} * [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477) * [Ask or answer questions in the community forum](https://community.servicenow.com/) * [Developer documentation](https://developer.servicenow.com/app.do#!/documentation) * [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case) {#automation-center-landing-page__ul_hqp_tkg_1nb}