Identifying ERP candidates to replatform with Zero Copy Connector for ERP

  • Release version: Zurich
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Identifying ERP candidates to replatform with Zero Copy Connector for ERP

    Zero Copy Connector for ERP allows ServiceNow customers to connect directly to their ERP system of record, enabling organized access to ERP data without full data import. This capability supports the replatforming of legacy ERP applications onto the ServiceNow AI Platform by identifying and migrating suitable ERP components as new ServiceNow apps.

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    Replatforming involves analyzing legacy ERP system code to find candidates for migration, leveraging ERP data within ServiceNow apps to improve performance, security, and reduce maintenance overhead.

    Key Features

    • ERP Semantic Mining: A tool that suggests good replatforming candidates by analyzing ERP system data and recommending updates to remote and extraction tables. Note that from the Zurich release onward, ERP Semantic Mining is being phased out for future deprecation but remains supported on existing instances.
    • Remote Tables: Enable real-time access to external ERP data via scripts and REST or SOAP services. Data is accessed in-memory in read-only mode, allowing users to view and manipulate external data transiently without importing it into ServiceNow. Supports filtering, grouping, sorting, and aggregation similar to internal tables.
    • Extraction Tables: Designed for handling large volumes of ERP data by regularly extracting data into local transform tables within ServiceNow. This persistent data foundation supports app development and processing for replatformed ERP functionality.

    Practical Use for ServiceNow Customers

    By combining remote and extraction tables with Zero Copy Connector for ERP, customers can efficiently connect their legacy ERP systems to the ServiceNow AI Platform. This enables:

    • Identification of ERP modules suitable for migration without disrupting the source ERP system.
    • Access to live ERP data for real-time analysis and app development.
    • Handling large data sets through extraction tables for robust app data processing.
    • Improved app performance and security by leveraging ServiceNow’s AI Platform capabilities.

    This approach streamlines the modernization of ERP systems, reduces maintenance burdens, and capitalizes on ServiceNow’s AI and data processing strengths to deliver enhanced enterprise solutions.

    Zero Copy Connector for ERP enables you to connect to your ERP (Enterprise Resource Planning) system of record, and to organize its data.

    Replatforming legacy ERP apps onto the ServiceNow AI Platform

    Replatforming is the process of scanning legacy ERP system code to find potential candidates to move onto your ServiceNow AI Platform instance as new apps. You can use data from the ERP system as a source for apps built on the ServiceNow AI Platform, improving performance, enhancing security, and reducing maintenance.

    Using Zero Copy Connector for ERP, you can access standard fields for remote tables and ERP extraction tables. ERP Semantic Mining enables you to find good candidates for replatforming from the system of record to the ServiceNow AI Platform.

    Important:
    Starting with the Zurich release, ERP Semantic Mining is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

    ERP Semantic Mining suggests candidates and possible next steps, such as updating remote tables and extraction tables to access ERP data. Remote tables send data to the ServiceNow instance as an attachment, which is then analyzed using AI/ML to identify similar candidates to replatform.

    Using remote tables and extraction tables with Zero Copy Connector for ERP and ERP Semantic Mining

    You can use a combination of remote tables and extraction tables to retrieve data from your legacy ERP system.
    • Remote tables get their records from running an associated script against an external data source.
    • Extraction tables retrieve large amounts of data using a scheduled query, and use transform tables to process data for use on the ServiceNow AI Platform.

    Remote tables describe the schema for the data that you want to retrieve from an external source, such as the system of record. Use remote tables to connect the ServiceNow AI Platform to third-party sources, or to another instance, so that you can retrieve external data and optionally cache it in the memory. You can view external data in lists or forms and process it with standard Glide scripts. You can also group, sort, aggregate, and filter the data just like you would for standard internal tables.

    By using a remote table, you can retrieve the data from external sources or from another instance with REST or SOAP services. The external data lives in the memory in read-only mode, which makes the data temporary, or transient, within the ServiceNow AI Platform. You can then view and manipulate the external data without importing or storing it. For more information, see Remote tables.

    Use an extraction table to work with large amounts of ERP data. ERP extraction tables regularly save data to a local transform table on the ServiceNow AI Platform, which you can then process and use as the data foundation of a replatformed app.