Udemy Spoke

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Udemy Spoke

    The Udemy Spoke enables you to manage Udemy platform courses directly from your ServiceNow instance. It allows you to retrieve detailed information about courses, track user progress, and synchronize course data by executing spoke actions without leaving ServiceNow.

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    This spoke requires an Integration Hub subscription and is designed for Udemy API version v2, with potential compatibility for later versions.

    Key Features

    • Course Details Retrieval: Access comprehensive information such as course length, description, video duration, and titles.
    • Course Synchronization: Fetch updated or newly created course details, including synchronization tokens for incremental updates.
    • User Course Activity: Retrieve progress data for course subscribers.
    • Connection Management: Utilizes aliases for connections and credentials, simplifying setup across multiple environments and easing maintenance if credentials change.

    Prerequisites and Dependencies

    • Integration Hub subscription is mandatory.
    • Ensure required plugins are installed, including Complex Object, IntegrationHub Runtime, Flow Designer - Dynamic Inputs, IntegrationHub Action Step - REST, and IntegrationHub Action Template - Data Stream.
    • Some plugins may require additional licensing; contact your account manager for assistance.

    Practical Benefits for ServiceNow Customers

    By integrating Udemy Spoke, you can seamlessly incorporate Udemy course management into your workflows, improving efficiency and visibility into learning activities. This facilitates centralized control and automation of learning management processes within ServiceNow.

    Manage the courses on the Udemy platform from your ServiceNow instance. For example, get the details of all the courses on Udemy by executing a spoke action from your ServiceNow instance.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Spoke version

    Udemy spoke v1.0.2 is the latest version.

    Supported versions

    This spoke was built for Udemy API version v2, but may be compatible with later versions.

    Spoke dependencies

    If you’re having trouble installing the app, ensure that these dependent plugins are installed:
    • Complex Object (com.glide.cobject)
    • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
    • ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)
    • ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
    • ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream)
    Note:
    Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation. To get help on the licenses, contact your account manager.

    Spoke actions

    The Udemy spoke actions automate how you manage the courses on the Udemy platform. Available actions include:

    Category Action Description
    Default Look up Courses Stream Gets the details of the courses on Udemy. For example, course length, description, video duration, and the course title.
    Learning Management Look up Course Synchronization Stream Retrieves details of the courses. For example, course title, description, and duration. If the action is successfully executed, the status is "Success", or else, the status is "Failure" and an appropriate error code is shown.
    Look up Course Synchronization Token Retrieves the synchronization token to fetch the next set of updated or created course.
    Look up User Course Activity Stream Retrieves the data on the progress made by the course subscriber.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For more information, see Connections and Credentials.

    For information about setting up the spoke, see Set up the Udemy spoke.

    For information about setting up the spoke, see Set up the Udemy spoke