Create a REST credential for Infoblox activities

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • All Infoblox activities require a REST credential to manage IP addresses from the Infoblox DDI server.

    Before you begin

    Before starting this procedure, make sure you have the following:
    • A properly configured and running Infoblox DDI Grid Server.
    • REST credentials defined on the Infoblox DDI server.

    Role required: admin

    About this task

    You must create a REST credential record on the ServiceNow instance that each Infoblox activity can use to access management features on the Infoblox server.

    Procedure

    1. Navigate to All > Orchestration > Credentials and click New.
    2. In the list of credential types, select Basic Auth Credentials.
    3. Create the credential record with a logical name, such as InfobloxCred.
    4. Right-click in the header bar of your new credential record and select Copy sys_id from the context menu.
      Follow browser instructions to copy the sys_id if browser security measures restrict this function.
    5. Paste the sys_id into the restCredentials input field of each activity you use.