---
sourceDocument: Zurich Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/integrate-applications

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Deactivate an attended configuration record

# Deactivate an attended configuration record in RPA Hub {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Deactivate an attended configuration to move the record to inactive state.

## Before you begin

Ensure you are familiar with Embedded Task Automation concepts. For more information, see [Embedded Task Automation (ETA) in RPA Hub](https://www.servicenow.com/docs/Dkq_olS1wbRY1UG2iZUU9A "With the embedded task automation feature, trigger attended bot processes (attended automations) from the ServiceNow forms, apart from initiating them from the Attended Robot application.").

Create an attended configuration record. For more information, see [Create an attended configuration record in RPA Hub](https://www.servicenow.com/docs/k5ynXPgkgpo3W8yOth~2~g "Create an attended configuration record in RPA Hub to trigger an attended bot process that is enabled with embedded task automation.").

Ensure that the RPA developer (sn_rpa_fdn.rpa_developer) is in the Managed by Group list of the associated bot process that is assigned to an Attended Configuration record.

Role required: sn_rpa_fdn.rpa_release_manager, sn_rpa_fdn.rpa_developer, or sn_rpa_fdn.rpa_admin

## About this task

Deactivating an attended configuration record moves the state from Active to Inactive, opens the form for editing, and the configuration disconnects from the associated ServiceNow form. The created UI action on the associated ServiceNow form will not be visible.

## Procedure

1. Navigate to AllRobotic Process AutomationRPA Hub Workspace.
2. Select the list icon (![List icon.]()).
3. Navigate to the Attended Configuration record either from the Attended Configuration menu list or from an attended bot process record's related list.

   | Option | Action |
   | From an Attended Configuration menu list | 1. On the Lists tab, under Build, select Attended Configurations. 2. Open an attended configuration record. {#deactivate-attend-config-rpa__ol_vqv_q52_vzb} |
   | From an attended bot process record's related list | 1. On the Lists tab, under Build, select Bot Process. 2. Open an attended bot process. 3. On the Attended Configurations tab, select an attended configuration record. {#deactivate-attend-config-rpa__ol_wqv_q52_vzb} |
   |-|-|

   {#deactivate-attend-config-rpa__choicetable_uqv_q52_vzb}
4. In the form header, select Deactivate.
{#deactivate-attend-config-rpa__steps_ind_rr2_vzb}
**Related concepts**   

* [Invoke Embedded Task Automation via API in RPA Hub](https://www.servicenow.com/docs/SGmQ9UgghWID2bEnk78X~Q "Invoke an attended bot process (attended automation) from the UI experiences by creating an action.")  
**Related tasks**   

* [Activate an attended configuration record in RPA Hub](https://www.servicenow.com/docs/p8qnvXbs0cQlDvbHpbyHPA "Activate an attended configuration record to enable the UI action that triggers the attended automation on the associated ServiceNow form.")
* [Delete an attended configuration record in RPA Hub](https://www.servicenow.com/docs/aI9U0A4CH1GqD_NCwrWbRQ "Delete an attended configuration record that you no longer need.")
* [Edit an attended configuration record in RPA Hub](https://www.servicenow.com/docs/BHonknL8GZw~8kGS3kscBA "Edit an existing attended configuration record in RPA Hub to modify a few details of the record.")  
**Related reference**   

* [Conditions for the visibility of UI action (button)](https://www.servicenow.com/docs/CW1qI43GyV8TLv25VijT9w "Ensure the following conditions are met to view the UI action (button) on the corresponding ServiceNow form, for the associated table that is selected in the Attended Configuration record.")

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