---
sourceDocument: Zurich Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/integrate-applications

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Import run details

# Import run details {#ariaid-title1}

Release version: Zurich  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Import run details

This topic explains how to view and understand detailed information about import set runs, individual rows in import sets, and import logs in ServiceNow.
It covers two main methods for processing import sets: robust import set transformers and transform maps, highlighting their differences and how import results are displayed for each method.
Show full answer Show less  

## Key Features

* **Robust Import Set Transformers:** Separate the transform and processing steps, allowing data extraction into an intermediary structure that can then be transformed and loaded into multiple target tables. Records are processed in batches to improve performance.
* **Transform Maps:** The legacy, combined method that maps data from an import staging table to a single target table in one process.
* **Import Set Runs Tab:** Provides detailed information about each import run, including start and end times, state (such as complete, running, cancelled), number of records inserted, updated, ignored, skipped, and errors encountered.
* **Import Set Rows Tab:** Displays details of each row processed during the import, including creation time, row number, state, target record (for transform maps), error details, and comments.
* **Target Records for Robust Import Set Transformers:** When running in verbose mode, users can view detailed transform target rows for each import set row, including state, target record links, associated import run, and error messages. This enhances debugging and tracking.
* **Import Log Tab:** Shows the log entries related to the import, including timestamps, log levels, messages, and their sources for troubleshooting and audit purposes.

## Practical Use for ServiceNow Customers

ServiceNow customers can leverage these import run details to monitor and troubleshoot data imports effectively. By understanding the differences between robust import set transformers and transform maps, customers can choose the best approach for their data integration needs. Viewing import set runs and rows helps track the success and failures of imports in detail, while verbose mode and import logs provide deep insights for debugging and improving data accuracy. This enables smoother data management processes and ensures data integrity across ServiceNow applications.  
View detailed information about import set runs, individual rows in the import set, and
import logs.  
There are two ways to run or process an import set. The data displayed after the run varies slightly depending on which way you choose.

Robust import set transformers
:   Separate the transform and processing functions, providing a more flexible alternative to
    transform maps. Robust import set transformers enable you to extract data from a source table
    into an intermediary data structure. You can transform the data as desired and then load that
    data to one or more target tables. Records are processed as batches to enhance performance.
    For more information, see [Robust Import Set Transformers](https://www.servicenow.com/docs/Yb2bF4mJt4pePCEUg31O6Q "Use robust import set transformers instead of transform maps if you want to extract, transform, and load data to one or more target tables.").

Transform maps
:   Legacy method to map data from an import set staging table to a single target table.
    Transform maps combine the transform and processing functions into a single process. Each time
    you run a transform map, the system must load data from the import set staging table,
    transform it, and then insert it into a single target table. You can define multiple table
    mappings with multiple transform maps. For more information, see [Transform maps](https://www.servicenow.com/docs/0I9KmNgBBj~Ov7fmmZcV4Q "A transform map is a set of field maps that determine the relationships between fields in an import set and fields in an existing ServiceNow table, such as Incident [incident] or User [sys_user].").

After running the import, you can view the import history by navigating to the Import Set
record and checking the tabs below the Related Links section. They cover the import set runs,
import set rows, and import log.

## Import Set Runs {#import-run-details__section_xhw_r4m_qtb}

The Import Set Runs tab provides details about individual imports.Figure 1. Sample data for a completed import done with a robust import set transformer The following table provides more details about the fields in the image.
{#import-run-details__table_l3w_41n_qtb__entry__2}

| Field | Description |
|-|-|
| Started | Date and time the import started. Given in the time zone of the logged-in user. |
| State | State of the import. Options are: * Cancelled * Cancel requested * Complete * Complete with errors * Did not complete * Running {#import-run-details__ul_bqs_1k5_qtb} |
| Completed | Date and time the import finished. Given in the time zone of the logged-in user. |
| Run time | Total amount of time the import required to run. |
| Total | Total number of import set rows. For an import using a robust import set transformer, this field is the total number processed, ignored, skipped, and with errors. For an import using a transform map, this field is the total number inserted, updated, ignored, skipped, and with errors. |
| Inserts | Number of records inserted. |
| Updates | Number of records updated. |
| Processed | Number of records processed. |
| Ignored | Number of records ignored. An ignored record is one the user has specified should be ignored during an import. For example, you can identify records to ignore with the ignore variable in an onBefore script. For more information, see [Create Extract Transform Load (ETL) definitions](https://www.servicenow.com/docs/LzPxmUOHb6Lv8qhDXrhKIw "Create ETL definitions to extract data from a source table, transform the data as desired, and load the data into multiple target tables. ETL definitions also support nested data structures."). |
| Skipped | Number of records skipped. A skipped record is one that has been skipped by the system, due to an internal issue. |
| Errors | Number of errors encountered during the import. |
| Transform Map | If data is imported using a transform map, the associated map is shown here. |
| Robust Transformer | If data is imported using a robust import set transformer, the associated transformer is shown here. |
[ ]

{#import-run-details__table_l3w_41n_qtb}

## Import Set Rows {#import-run-details__section_zbg_t4m_qtb}

The Import Set Rows tab provides details about rows included in the import set run.Figure 2. Sample data for the three rows included in the import The following table provides more details about the fields in the image.
{#import-run-details__table_lgw_ccn_qtb__entry__2}

| Field | Description |
|-|-|
| Created | Date and time the import set row was created. Given in the time zone of the logged-in user. |
| Row | Number for the row. Numbering starts at zero. |
| State | State of the row import. |
| Target record | Record updated with the row. This field displays the target record only when the import is run with a transform map. For imports run with a robust import set transformer, you can view the target records by clicking the row record and checking the Target record field in the Transform Target Rows tab. For more information and an example, see the following section on Target records for robust import set transformers. |
| Error | Details for any errors encountered during the row import. |
| Comment | Comments from the transform script. |
| Transform Map | If data is imported using a transform map, the associated map is shown here. |
[ ]

{#import-run-details__table_lgw_ccn_qtb}

## Target records for robust import set transformers {#import-run-details__section_lf2_pfj_wtb}

For imports using a robust import set transformer, you can view additional details by running the import in verbose mode. Verbose mode enables the following.

* Greater detail in the import log. With verbose mode, the import log includes transform logs that show how transform operations are applied to records.
* More information about each row's transform target rows. For each row in the Import Set Rows tab, clicking the row record opens the row in the import set table. In this view, you can see the transform target rows, import log, and import set row errors.
{#import-run-details__ul_s3g_ydn_qtb}  
The Transform Target Rows tab displays the state, target record, import set run, and any error messages for each row. The first three fields are all links to the associated records, making it easier to find and track information for improved debugging. For more information on enabling verbose mode, see [Create a robust import set transformer](https://www.servicenow.com/docs/CbCoXuPOrVYLtth5Q3AnnA "Define how information is sent from the source table to target tables via a Robust Transform Engine (RTE).").Figure 3. Sample data showing the transform target row details for a row in the Computers import set table The following table provides more details about the fields in the image.
{#import-run-details__table_ibb_t2v_qtb__entry__2}

| Field | Description |
|-|-|
| State | State of the transform target row. Options are: * Inserted * Updated * Error {#import-run-details__ul_odd_x2v_qtb} |
| Target record | Record updated with the row. |
| Import set run | Import Set record associated with the transform target row. |
| Error message | Text describing any errors encountered by the transform target row. |
[ ]

{#import-run-details__table_ibb_t2v_qtb}

## Import Log {#import-run-details__section_hvw_54m_qtb}

The Import Log tab displays the logs for the import set. It shows when each log was created,
its level, the log message, and the source of the log. For details, see [Import logs](https://www.servicenow.com/docs/access?context=r_ImportLogs&version=zurich&pubname=zurich-platform-security&ft:locale=en-US).