---
sourceDocument: Zurich Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/intelligent-experiences

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Install and configure AI plugins

# Install and configure essential AI plugins using AI Admin Center {#ariaid-title1}

Release version: Zurich  
Updated July 30, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Install the plugins required to enable AI solutions on your instance before activating use cases.

## Before you begin

Role required: sn_na_center.nac_admin

## Procedure

1. Navigate to AllAI Admin Center or WorkspacesAI Admin Center.  
   The first time you access AI Admin Center, a welcome message displays prompting you to get started by installing essential plugins. If you already have these plugins installed, the message simply introduces the benefits
   of AI Admin Center.  
   Figure 1. Welcome message {#install-configure-essential-now-assist-plugins__ai-admin-center-reuse-ph-app-task-navigation}
2. Select Let's get started to continue to the home page.  
   The home page opens.

   If you don't have the essential plugins installed yet, the first section of the home page displays a Let's get you set up card.

3. Select Install plugins.  
   The Application Manager opens.

   AI Admin Center identifies which plugins are needed based on your license entitlements.
4. Follow the prompts to install the required plugins.
5. After installation completes, return to the AI Admin Center home page.

## Result

The required plugins are installed on your instance.

Actionable use case cards tailored to your instance and entitlements now appear in the first section of the home page.

## What to do next

To activate a use case, see [Activate an actionable use case in AI Admin Center](https://www.servicenow.com/docs/QTp0loELDyrnvrVusR4piA "Activate an AI solution from an actionable use case card on the AI Admin Center home page.").
**Related tasks**   

* [Activate an actionable use case in AI Admin Center](https://www.servicenow.com/docs/QTp0loELDyrnvrVusR4piA "Activate an AI solution from an actionable use case card on the AI Admin Center home page.")

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